Head of Cybersecurity Operations

2 days ago


Hartford, Connecticut, United States MassMutual Full time
Job Title: Head of Security Operations Center

We are seeking a highly skilled and experienced Head of Security Operations Center to join our Security Operations & Engineering team at MassMutual. As a key member of our team, you will be responsible for leading and managing a global 24x7x365 Security Operations Center, ensuring the detection, analysis, and response to security events and incidents.

Key Responsibilities:
  • Lead the day-to-day operations of the Security Operations Center, managing Tier 1 and Tier 2 analysts across global geographic locations.
  • Oversee the monitoring of security events and incidents, ensuring timely detection, analysis, and response.
  • Develop and maintain Incident Response plans, including playbooks and escalation procedures, and ensure seamless integration with Tier 1 & Tier 2 SOC analysts.
  • Partner with security engineering and information risk management teams to continuously refine and tune detection rules.
  • Coordinate and lead incident response efforts, including communication with stakeholders and post-incident reviews.
  • Evaluate and recommend new security technologies and solutions to improve the SOC's effectiveness.
  • Develop and maintain key performance indicators (KPIs) and metrics to measure the effectiveness of SOC operations.
  • Provide periodic reports to senior management of SOC activities, incidents, and overall security posture.
Requirements:
  • Bachelor's or master's degree in computer science, computer engineering, information security, information technology, or a related field.
  • Deep knowledge of cybersecurity attack and defense techniques.
  • 10+ years of experience in cybersecurity or a related field.
  • 6+ years in a leadership role, with a proven track record of managing a Security Operations Center, including incident response and threat intelligence.
  • Ability to handle high-pressure situations with key stakeholders.
  • Strong written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Experience and confidence presenting to senior leadership.
Preferred Qualifications:
  • Certifications: CISSP, CISM, CISA, GCIH, GIAC.
  • Knowledge of and practical experience with the MITRE ATT&CK framework.
  • Experience working in Financial Services or another regulated industry.

We are an equal employment opportunity employer and welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.



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