Security Operations Center Analyst

2 weeks ago

Hartford, Connecticut, United States New Era Technology Full time
Job Overview

About the Role:
New Era Technology is on the lookout for a skilled SOC Analyst. This position offers a full-time remote work opportunity. Below are the key details regarding the role.


Key Responsibilities:

  • Continuously monitor, assess, and react to security alerts and notifications from the SOC.
  • Implement response strategies and utilize SOC tools to mitigate threats effectively.
  • Collaborate with colleagues to enhance SOC processes, procedures, and service improvements.
  • Manage tasks and responsibilities assigned via the ticketing system.
  • Evaluate security alerts and initiate protective measures.
  • Oversee security systems and tools, including SIEM technologies.
  • Address client inquiries and security-related requests.
  • Engage in security monitoring and incident response as part of the SOC team.
  • Participate in technical problem-solving across various technologies.
  • Adhere to established operational processes for analyzing and advancing security incident resolutions.
  • Contribute to the development of the knowledge base and SOC alert response playbooks.
  • Refine and enhance SOC processes and operational procedures.
  • Take part in SOC working groups and collaborative efforts within the organization.

Essential Skills:

  • Strong desire to learn about cybersecurity threats, trends, and news.
  • Openness to receiving and implementing constructive feedback.
  • Ability to thrive in demanding cybersecurity environments.
  • Exceptional focus on customer service and commitment to providing high-quality support.
  • Outstanding organizational skills and meticulous attention to detail.
  • Effective communication skills, both verbal and written.
  • Familiarity with monitoring, analyzing, and triaging security events using SIEM tools.
  • Capability to work independently, prioritize tasks, and escalate issues when necessary.
  • Basic knowledge of malware analysis during incident response efforts.
  • Engagement in use case development, validation, and quality assurance activities.

Preferred Qualifications:

  • A Bachelor's degree (BA/BS) from an accredited institution, or equivalent training, education, and experience.

About New Era Technology:
New Era Technology is a community of individuals who share a common vision and values: Community, Integrity, Agility, and Commitment. These principles guide our daily operations as we strive to be a trusted technology advisor to our clients. Often, a single project evolves into a lasting partnership, allowing us to assist our clients in delivering valuable technology solutions that enhance efficiency and improve experiences for their employees and customers.


EEO Statement:
New Era Technology is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.

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