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Head of Cybersecurity Operations Center

2 months ago


Hartford, Connecticut, United States MassMutual Full time
Job Description

We are seeking a highly skilled and experienced Head of Security Operations Center to join our Security Operations & Engineering team at MassMutual. As a key member of our team, you will be responsible for leading and managing a global 24x7x365 Security Operations Center, ensuring the detection, analysis, and response to security events and incidents.

The ideal candidate will have a strong background in cybersecurity, with a proven track record of managing a Security Operations Center and leading a team of analysts. You will be responsible for developing and implementing SOC policies, procedures, and best practices, as well as partnering with peer teams to implement automation and orchestration to reduce manual Tier 1 analyst detection.

Key Responsibilities:

  • Lead the day-to-day operations for the Security Operations Center (SOC) and management of Tier 1 and Tier 2 analysts across global geographic locations.
  • Oversee the monitoring of security events and incidents to ensure timely detection, analysis, and response.
  • Develop and maintain Incident Response plans, including playbooks and escalation procedures.
  • Partner with security engineering and information risk management teams to continuously refine and tune detection rules.
  • Coordinate and lead incident response efforts, including communication with stakeholders and post-incident reviews.
  • Evaluate and recommend new security technologies and solutions to improve the SOC's effectiveness.
  • Develop and maintain key performance indicators (KPIs) and metrics to measure the effectiveness of SOC operations.
  • Provide periodic reports to senior management of SOC activities, incidents, and overall security posture.

Requirements:

  • Bachelor's or master's degree in computer science, computer engineering, information security, information technology, or a related field.
  • Deep knowledge of cybersecurity attack and defense techniques.
  • 10+ years of experience in cybersecurity or a related field.
  • 6+ years in a leadership role and proven track record managing a Security Operations Center.
  • Ability to handle high-pressure situations with key stakeholders.
  • Strong written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Experience and confident presenting to senior leadership.

Preferred:

  • Certifications: CISSP, CISM, CISA, GCIH, GIAC.
  • Knowledge of and practical experience with the MITRE ATT&CK framework.
  • Experience working in Financial Services or another regulated industry.

About MassMutual:

MassMutual is a leading insurance and financial services company that has been around since 1851. We are committed to helping people secure their future and protect the ones they love. Our company is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure – it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.