Technical Support Specialist

4 days ago


San Francisco, California, United States Saxon Global Full time
Job Description:
Saxon Global is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for integrating data through APIs with Datadog, running reports, and logging and monitoring needed with Datadog. You will also be expected to communicate effectively with development teams and report on issues.

Key Responsibilities:
  • Integrate data through APIs with Datadog
  • Run reports and query logs to identify issues
  • Log and monitor systems using Datadog
  • Communicate with development teams and report on issues
  • Analyze data to understand issue frequency

Requirements:
  1. Strong understanding of Datadog and its APIs
  2. Ability to read Java code (not required to develop it)
  3. Good communication skills
  4. Production support mindset

Salary: $80,000 - $110,000 per year
Location: Remote or Onsite (dependent on company needs)

The ideal candidate will have experience working with data integration tools and strong analytical skills. If you are a motivated and detail-oriented individual who is passionate about data analysis, we encourage you to apply.

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