Senior Claims Specialist

7 hours ago

Hartford, Connecticut, United States The Hartford Full time
Senior Claim Representative Job Description

We are seeking a highly skilled Senior Claim Representative to join our Complex Claims Unit (CCU) Hartford Global Specialty (HGS) Claims Division. As a key member of our team, you will be responsible for handling a caseload of complex, high exposure construction defect claims from inception to final disposition.

Key Responsibilities:
  • Manage a caseload of litigated and non-litigated construction claims under commercial general liability policies.
  • Conduct investigations and analyze and evaluate the information learned.
  • Make coverage determinations and communicate written position(s) to insureds and other required parties.
  • Set appropriate expense and indemnity reserves and monitor on a regular basis for any needed adjustment.
  • Present cases to management for expense or indemnity reserve authority above established authority levels.
  • Develop and implement resolution strategies to achieve high quality outcomes.
  • Proactively manage litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review.
  • Attend trials and mediations as necessary.
  • Contribute to broader claim and enterprise goals by participating in audits, projects and product development initiatives.
  • Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
Requirements:
  • Bachelor's degree preferred, law degree a plus or commensurate experience.
  • At least 3-5 years handling complex litigated construction defect property damage claims.
  • Experience with bodily injury claims is preferred but not required.
  • Familiarity with owner and contractor controlled insurance policies and programs as well as wrap policies, is preferred but not required.
  • High level of discipline, results-oriented and able to focus on bottom line results.
  • Superior analytical ability and organizational skills.
  • Excellent oral and written communication skills.
  • Excellent strategic thinking ability and execution skills.
  • Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws.
  • Full command of damages issues relative to high value construction defect and property damage claims.
  • Strong ability to analyze coverage and liability issues, manage time limit demands and assess extra contractual exposures and other issues of complexity.
  • Ability to communicate thoughts clearly and concisely, and to influence and persuade others.
  • Superior interpersonal skills.
What We Offer:

The Hartford offers a competitive salary range of $61,600 - $92,400, as well as a comprehensive benefits package, including short-term and annual bonuses, long-term incentives, and on-the-spot recognition. We are an equal opportunity employer and welcome applications from diverse candidates.

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