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Event Services Coordinator

2 months ago

Burbank, California, United States Spire Hospitality Full time

About Us:
At Spire Hospitality, we pride ourselves on crafting unforgettable guest experiences and providing exceptional service across our portfolio of hotels and resorts.

Position Overview:
As an Event Services Coordinator, you will play a crucial role in ensuring the smooth execution of our banquet and convention services. Your primary focus will be on delivering outstanding guest satisfaction by creating memorable and effortless experiences from the moment guests arrive.

Key Responsibilities:
In this pivotal role, you will:

  • Provide exemplary customer service by setting a positive example and promptly addressing guest inquiries and concerns to guarantee overall satisfaction.
  • Build and maintain strong relationships with the Food & Beverage team and other hotel departments to ensure seamless operations.
  • Oversee all aspects of banquet services and activities, ensuring that every detail aligns with event specifications.
  • Guarantee consistent preparation and presentation of all food and beverages in accordance with banquet event orders.
  • Train and mentor staff on Food & Beverage banquet procedures and techniques, while managing BEO sheets and assisting with media bar and concierge lounge operations.
  • Inspect function rooms and equipment for cleanliness and maintenance, ensuring that room setups meet event requirements.

Physical Requirements:
Candidates should be able to:

  • Lift, carry, or transport items weighing up to 40 pounds and operate various food and beverage equipment.
  • Stand and move throughout the banquet and kitchen areas for the majority of the shift.

Qualifications:
Education:
A high school diploma or equivalent is required.

Experience:
Preferred qualifications include:

  • A minimum of 2 years of experience in banquets, food & beverage, event management, or a related field.
  • Certification in Alcohol Beverage Service and Food Handling.
  • Knowledge of OSHA regulations or equivalent certification.
  • Basic mathematical skills for financial reporting.

Spire Hospitality is an Equal Opportunity Employer, committed to fostering an inclusive environment for all employees.