Patient Services Coordinator

1 month ago


Burbank, California, United States California- Southern Full time
Job Title: Patient Services Coordinator

We are seeking a highly motivated and organized Patient Services Coordinator to join our team at California-Southern. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities:
  • Welcome and greet all patients and visitors, providing a warm and welcoming atmosphere.
  • Anticipate and address patient anxieties, providing clear and concise information about their visit.
  • Coordinate patient flow, ensuring timely and efficient processing of appointments and medical records.
  • Collect payments and work with the finance team to ensure accurate and up-to-date insurance information.
  • Collaborate with the patient care team to provide comprehensive and coordinated care.
  • Process medical records requests and handle administrative tasks such as filing, sorting faxes, and answering phones.
  • Schedule and confirm appointments, ensuring seamless communication with patients and providers.
Requirements:
  • High School Diploma or equivalent required; Associate's degree in Administrative Management or a related field preferred.
  • 1+ years of practical experience working in a similar position, with a focus on patient-facing roles and medical/healthcare experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Benefits:
  • Comprehensive benefits package, including medical, dental, and vision insurance options.
  • Retirement 401K plan and paid time off.
  • Company-paid life insurance, long-term disability, and AD&D.
  • Flexible spending accounts and employee assistance program.
  • Tuition reimbursement and professional development opportunities.

About California-Southern: We are a leading provider of fertility services, dedicated to advancing the field of human reproduction and providing exceptional patient care. Our team is passionate about delivering innovative solutions and exceptional patient experiences.



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