Director of Special Event Operations

4 weeks ago

Burbank, California, United States Castaway Full time
Job Description

Castaway, a premier dining and events destination, is seeking an experienced and passionate Director of Special Event Operations to join our team. This position is responsible for overseeing all aspects of our special events, ensuring that every occasion runs smoothly and exceeds guest expectations.

Key Responsibilities:

  • Lead and manage the planning, coordination, and execution of special events, including weddings, corporate functions, and private parties.
  • Collaborate with the sales, culinary, and operations teams to ensure seamless event execution.
  • Develop and maintain relationships with clients, vendors, and staff to ensure event success and repeat business.
  • Ensure that all events meet financial goals and maintain profitability.
  • Oversee event logistics, including staffing, timelines, and equipment needs.
  • Maintain high standards of service and guest satisfaction throughout all events.
  • Monitor event operations to comply with health, safety, and service standards.
  • Analyze event performance and provide recommendations for continuous improvement.
  • Manage and mentor the special event operations team, providing leadership and fostering a positive work environment.

Requirements:

  • Minimum 3 years' experience in a director-level role in a high-volume, upscale hospitality venue doing a minimum of 6MM annually in private events.
  • 6 years' progressive experience in Banquet Operations in a management-level role in an upscale event setting.
  • Strong leadership and organizational skills.
  • Ability to handle multiple events simultaneously while ensuring attention to detail.
  • Excellent communication and client relationship skills.
  • Strong problem-solving abilities and the capability to work under pressure.
  • Knowledge of food and beverage operations is a plus.
  • Flexibility to work nights, weekends, and holidays as needed.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug-free workplace. All job offers are contingent upon successfully passing pre-employment background check.

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