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Quality Assurance Engineer II

2 months ago

Salem, Connecticut, United States 3MD Inc. Full time
Job Overview

Position Summary:

The Quality Assurance Engineer will take charge of all facets involved in crafting comprehensive testing strategies and executing test plans to validate software integrated with devices and wireless communication protocols. This role is pivotal in guaranteeing the excellence and dependability of our products through extensive testing and evaluation.

Key Responsibilities:

  • Perform extensive evaluations of our products, concentrating on performance, stability, and user satisfaction to ensure they adhere to the highest quality benchmarks.
  • Create and implement detailed test cases derived from the technical specifications of the software or devices under scrutiny.
  • Design and document a robust testing framework for intricate test environments, facilitating precise measurement of critical performance indicators.
  • Conduct thorough feature testing at the device level in both controlled and real-world settings to identify potential issues and enhance overall product functionality.
  • Diagnose problems and carry out root cause analysis to swiftly and effectively address software and hardware defects.
  • Work closely with development teams and external partners, facilitating defect reproduction, in-depth analysis, and prompt resolution of issues.
  • Compile detailed and thorough testing reports regularly, documenting outcomes, insights, and actionable suggestions for ongoing enhancement.
  • Manage and track issues and tasks using standard project management tools to ensure timely resolution.
  • Assume responsibility for assessing software readiness for production and provide approval for its release, ensuring top-tier quality assurance.
  • Continuously investigate and implement test automation frameworks, tools, and methodologies to boost efficiency and effectiveness.
  • Collaborate with cross-functional teams to define and refine QA processes and standards, fostering a culture of quality throughout the organization.
  • Stay informed about industry trends, emerging technologies, and best practices in software testing, sharing knowledge and insights with the team.

Required Competencies:

  1. Accountability
  2. Technical Proficiency
  3. Effective Communication
  4. Appreciation of Diversity
  5. Customer Orientation
  6. Resourcefulness
  7. Results-Driven
  8. Planning and Prioritization
  9. Quality Decision-Making
  10. Commitment to Self-Development

Work Environment:

This position operates within a professional setting, routinely utilizing standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.

Physical Requirements:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role.

While executing the responsibilities of this position, the employee frequently interacts with colleagues and clients regarding various projects and needs, requiring accurate information exchange. The employee must remain stationary for approximately 75% of the time and occasionally move around the office to access file cabinets and office machinery. Regular operation of a computer and office equipment such as calculators, keyboards, copiers, and printers is required. The employee may also need to move equipment weighing up to 25 lbs across the facility or to other locations for project requirements.

Education and Experience Requirements:

  • A Bachelor's degree in Engineering, Computer Science, or a related field. Equivalent experience may include relevant certifications or a proven track record in a similar role, demonstrating the necessary skills and knowledge.
  • 5+ years of relevant experience.

Qualifications:

  • Demonstrated experience as a QA Engineer or in a comparable role, with a strong emphasis on quality assurance and testing.
  • In-depth understanding of software testing principles, methodologies, and best practices.
  • Experience with test automation frameworks and tools, such as Selenium, Appium, or JUnit.
  • Proficiency in scripting languages like Python or Shell scripting for automation purposes.
  • Familiarity with performance testing tools, such as JMeter or LoadRunner.
  • Knowledge of networking protocols and technologies, including TCP/IP, HTTP, and DNS.
  • Understanding of Agile/Scrum methodologies and experience in Agile development environments.
  • Familiarity with version control systems, such as Git or SVN.
  • Experience in testing mobile applications across various platforms (iOS, Android).
  • Knowledge of cloud-based testing methodologies and tools (e.g., AWS Device Farm, BrowserStack).
  • Strong multitasking abilities and effective workload prioritization in a fast-paced environment.
  • Passion for quality and continuous improvement, with a proactive approach to problem-solving.
  • Excellent written and verbal communication skills, capable of conveying complex technical concepts to both technical and non-technical audiences.
  • Self-motivated and eager to learn new technologies and stay current with industry trends.
  • Relevant certifications in software testing, such as ISTQB, are advantageous.

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category protected by applicable law.

Additional Responsibilities:

Please note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.