Mosaicx Senior Sales Executive

6 days ago

Atlanta, Georgia, United States West Technology Group Inc Full time

We are seeking a highly motivated and experienced Senior Sales Executive to join our team at West Technology Group Inc. As a Senior Sales Executive, you will be responsible for promoting and selling our portfolio of solutions to a large and expanding client base of enterprises.

Key Responsibilities:

  • Demonstrate a sales hunter mentality with proven results selling into enterprise verticals across the US.
  • A track record of engaging at the right executive level while pitching high-value solutioning initiating digital transformation.
  • Create and maintain a strategic account plan and adjust during client collaboration.
  • A hunter DNA bringing at least 2 new logos quarterly and positioning West Technology Group Inc. as their IVA / digital transformation partner.
  • Exhibit a track record of current and past relationships at the C, SVP, and VP level to introduce AI/IVA conversation resulting in client coaching and new opportunities for exposing West Technology Group Inc. as their digital virtual assistant.
  • Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
  • Own and drive a sales process while also knowing when to pause and ask for help.
  • Effectively and efficiently engage West Technology Group Inc. resources at appropriate stages in the sales cycle to advance the opportunity in the sales process: engineering, marketing, proposal development, finance, and other departments as needed.
  • Exhibit competence in the ability to shape deals and define a business case that is appropriate for the labor savings model for automation and conversational AI solutions.
  • Knowledge of ROI models and the ability to speak to labor savings and impact based on conversational AI and autonomic solutions.

Requirements:

  • 12+ years of experience selling SaaS, automation solutions, and managed services.
  • Experience selling into areas supporting call centers such as customer care, HR, service/help desk, and sales.
  • Experience selling into top companies in the US.
  • Experience in call centers and how to position digital employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, abandon rates, and other defined key performance indicators.
  • Extensive business processing outsource (BPO) involvement supporting voice and chat inbound or outbound interactions.
  • Prior experience implementing analytic solutions that have impacted operational business processes is a significant plus.
  • Track record of successful achievement of assigned quotas.
  • Ability to manage a pipeline of 20+ opportunities at any given time.
  • Experience working at a highly matrixed organization is preferred.
  • Self-starter with a willingness to learn quickly.

About Us:

West Technology Group Inc. is a cloud-based product that uses conversational AI, machine learning, and natural language processing technologies to automate interactions with customers and employees. Our IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. We make conversational AI surprisingly simple.

Our Mission:

Connecting people with each other and the right information is mission-critical. Our company develops innovative cloud-based technology to make it easier, more effective, and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

About Our Company:

West Technology Group Inc. is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology, and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our Solutions:

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.

Equal Opportunity Employer:

West Technology Group Inc. is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories. We welcome and encourage applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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