HVAC Operations Coordinator
2 weeks ago
Position Title: HVAC Service Coordinator
Location: San Francisco, CA
Overview:
We are in search of a skilled and committed HVAC Service Coordinator to enhance our operations in San Francisco, CA. This position plays a vital role in the effective scheduling and dispatching of HVAC service professionals for commercial assignments across the Bay Area. The ideal candidate will demonstrate a solid work history and possess extensive knowledge of the commercial HVAC sector.
Key Responsibilities:
- Manage the scheduling and dispatching of HVAC service professionals to commercial job sites, ensuring prompt service delivery.
- Serve as the main contact for clients, handling service inquiries and providing updates on service status and completion.
- Support field technicians by coordinating resources and resolving issues to guarantee high-quality service.
- Keep precise records of service requests, technician schedules, and job progress using the company’s service management system.
- Evaluate service quality and client satisfaction, making necessary enhancements to align with industry standards and client needs.
Qualifications:
- At least five years of experience as a Service Coordinator or Dispatcher within the commercial HVAC field.
- Local candidates with a consistent and verifiable work history in the Bay Area are preferred.
- Strong knowledge of HVAC systems, including chillers, boilers, and building automation technologies.
- Experience with service management software, Bluebeam, and other relevant industry tools.
- Exceptional verbal and written communication skills with a focus on customer service.
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