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HVAC Service Coordinator

2 months ago

San Francisco, California, United States Gulfstream Strategic Placements Full time

Position Title: HVAC Dispatcher

Location: San Francisco, CA

Position Overview

We are looking for a skilled HVAC Dispatcher to enhance our operational efficiency in the commercial HVAC sector. This position plays a vital role in the seamless execution of our HVAC services. The ideal candidate will possess a robust background in the commercial HVAC field, with at least five years of relevant experience. A proven history of stable employment in the Bay Area is essential, showcasing reliability and a comprehensive understanding of the industry.

Key Responsibilities

  • Oversee and allocate HVAC service technicians to various commercial sites, ensuring prompt and effective service delivery.
  • Develop and manage service schedules, prioritizing urgent requests while optimizing technician routes for enhanced productivity.
  • Serve as the main point of contact for clients, addressing inquiries, coordinating service appointments, and providing updates on service progress.
  • Maintain precise records of service calls, technician assignments, and client interactions using industry-standard software.
  • Collaborate closely with the service management team to ensure all client needs are met and service operations function smoothly.

Qualifications

  • At least 5 years of experience as an HVAC Dispatcher or Service Coordinator in the commercial HVAC sector.
  • Strong knowledge of commercial HVAC systems, including chillers, boilers, and building automation technologies.
  • Demonstrated history of stable employment in the Bay Area, reflecting reliability and dedication.
  • Familiarity with software tools such as MS Project, Bluebeam, and HVAC-specific dispatching applications.
  • Exceptional verbal and written communication skills with a focus on customer service.