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HVAC Service Coordinator

2 months ago

San Francisco, California, United States Gulfstream Strategic Placements Full time

Position Title: HVAC Dispatcher

Location: San Francisco, CA

Position Overview

We are looking for a skilled HVAC Dispatcher to support our operations in San Francisco, CA. This position plays a vital role in the seamless functioning of our commercial HVAC services. The ideal candidate will possess extensive experience in the commercial HVAC sector, ideally with a minimum of five years in a comparable position. A strong local presence in the Bay Area and a proven track record of reliability in employment history are essential.

Key Responsibilities

  • Oversee and allocate HVAC service technicians to various commercial sites, ensuring prompt and effective service delivery.
  • Develop and manage service schedules, prioritizing urgent requests while optimizing technician routes for enhanced productivity.
  • Serve as the main point of contact for clients, addressing inquiries, coordinating service calls, and providing updates on service progress.
  • Maintain precise records of service calls, technician assignments, and client interactions utilizing industry-standard software.
  • Collaborate closely with the service management team to ensure all client needs are fulfilled and service operations are efficient.

Qualifications

  • At least 5 years of experience as an HVAC Dispatcher or Service Coordinator in the commercial HVAC sector.
  • Strong knowledge of commercial HVAC systems, including chillers, boilers, and building automation systems.
  • Demonstrated history of stable employment in the Bay Area, showcasing reliability and dedication.
  • Familiarity with software tools such as MS Project, Bluebeam, and HVAC-specific dispatching applications.
  • Exceptional verbal and written communication skills with a focus on customer service.