Food and Beverage Operations Manager

3 weeks ago


Sedona, Arizona, United States Enchantment Group Management Company LLC Full time
Job Title: Food and Beverage Supervisor

Enchantment Group Management Company LLC is seeking a highly motivated and experienced Food and Beverage Supervisor to join our team.

Job Summary

The Food and Beverage Supervisor will be responsible for supervising and administering Front of House operations for the Food & Beverage outlets, assisting in the coordination of new ideas in guest service, service training, and product enhancement. The successful candidate will have strong organizational skills, excellent written and verbal communication skills, and the ability to perform and prioritize multiple tasks with ease.

Key Responsibilities
  1. Supervise outlets to ensure compliance with resort management objectives and the health and safety of all employees and guests.
  2. Control inventory and order all necessary liquor, beer, and wine for outlet operations in conjunction with the Beverage Manager.
  3. Control inventory and order all necessary administrative and grocery items for outlet operations.
  4. Control and maintain adequate supplies of all small wares, utensils, and equipment for proper operation.
  5. Perform monthly inventories.
  6. Maintain established service levels to ensure a consistent guest experience at a high quality level.
  7. Act as an ambassador of Enchantment by speaking positively of the Resort at all times.
  8. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.
  9. Maximize profitability by constantly monitoring labor costs, food costs, and beverage costs as well as departmental expenses.
  10. Train and supervise staff.
  11. Schedule staff for outlets in accordance with business needs and management objectives.
  12. Conduct performance reviews as necessary for the department.
  13. Develop incentive programs to enhance profitability within the department.
  14. Responsible for the training of all service staff in established Food and Beverage service standards and resort policies.
  15. Responsible for staffing levels, scheduling, evaluating, and disciplining departmental team members as required.
  16. Hold monthly department meetings to review resort events, departmental policies, and procedures and maintain a high level of morale.
  17. Other duties as assigned.
Requirements

Bachelor's degree from a four-year college or university; or equivalent related work-related experience and/or training. Prefer 1-year prior supervisory skills and hotel/resort food and beverage operations experience. Must have strong organizational skills, excellent written and verbal communication skills, and the ability to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills.

Physical Requirements

30% Sitting
70% Walking, standing, and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Ability to drive a golf cart on occasion as necessary



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