Restaurant Operations Manager

3 weeks ago


Sedona, Arizona, United States Enchantment Group Management Company LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Enchantment Group Management Company LLC. As a Restaurant Supervisor, you will be responsible for supervising and administering Front of House operations for Mii amo Cafe, assisting in the coordination of new ideas in guest service, service training, and product enhancement.

Key Responsibilities
  • Supervise Mii amo Cafe to ensure compliance with resort management objectives and the health and safety of all employees and guests.
  • Control inventory and order all necessary liquor, beer, and wine for Mii amo Cafe operations.
  • Control inventory and order all necessary administrative and grocery items for Mii amo Cafe operations.
  • Control and maintain adequate supplies of all small wares, utensils, and equipment for proper operation.
  • Perform monthly inventories for both food and beverage items in Mii amo Cafe.
  • Perform China, Glass, and Silver inventories.
  • Maintain established service levels to ensure a consistent Guest experience at a high quality level.
  • Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times.
  • Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.
  • Maximize profitability by constantly monitoring labor costs, food costs, and beverage costs as well as departmental expenses.
  • Interview, train, and supervise staff.
  • Schedule staff for Mii amo Cafe in accordance with business needs and management objectives.
  • Assist with performance reviews as necessary for the department.
  • Develop incentive programs to enhance profitability within the department.
  • Train all service staff in established Food and Beverage service standards and resort policies.
  • Responsible for staffing levels, scheduling, evaluating, and disciplining departmental team members as required.
Requirements
  • Bachelor's degree from a four-year College or university; or equivalent related work-related experience and/or training.
  • Prefer 1 year prior supervisory skills and hotel/resort food and beverage operations experience.
  • Must have strong organizational skills, excellent written and verbal communication skills, and be able to perform and prioritize multiple tasks with ease.
  • Computer skills required.
  • Strong guest and team member relations skills.
  • Must maintain current food handler's certification.


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