Digital Community Strategist

6 days ago

Seattle, Washington, United States T-Mobile Full time
Job Title: Digital Community Strategist

We're seeking a highly skilled Digital Community Strategist to join our team at T-Mobile. As a key member of our internal communications team, you will be responsible for developing and executing a comprehensive online community strategy that aligns with our company's goals and values.

Key Responsibilities:
  • Develop and implement a digital community strategy that fosters engagement, monitors employee sentiment, and maintains the integrity of our online communities.
  • Enhance the digital community experience, promote T-Mobile's values, and facilitate meaningful interactions among employees.
  • Collaborate with cross-functional teams to integrate community insights into broader communication campaigns and drive idea generation to support audience reach and new channel development.
  • Establish metrics to measure community engagement and effectiveness of community activities, adjusting strategies as needed.
Requirements:
  • 5+ years of experience in online community management and/or internal communications in a fast-paced, high-volume corporate environment.
  • Bachelor's degree in Communications, Journalism, English, PR, Organizational Leadership, Business Administration, or related field.
  • Strong understanding of social collaboration platforms and community management tools.
  • Ability to prioritize in a complex, fast-paced environment and lead through ambiguity.
  • Exceptional communication skills, with the ability to craft engaging content and interact with diverse audiences.
What We Offer:

As a Digital Community Strategist at T-Mobile, you will have the opportunity to work with a talented team of professionals who are passionate about creating meaningful online experiences. We offer a competitive base salary and compensation package, as well as opportunities for professional growth and development.

Our Total Rewards Package ensures that employees get the same big love we give our customers. We invest in our employees' success and well-being, providing a supportive and inclusive work environment that fosters creativity, innovation, and collaboration.

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