Long Term Care Ombudsman Coordinator

4 weeks ago


Schenectady, New York, United States Catholic Charities of the Diocese of Albany Full time

h3JobDescription/h3pCatholicCharitiesoftheDioceseofAlbanyisseekingadedicatedprofessionaltoserveasaLongTermCareOmbudsman.Thisroleisavitalpartofourorganization'smissiontoadvocatefortherightsanddignityofolderadults./ppThesuccessfulcandidatewillberesponsiblefor:/pulliRepresentingtheOmbudsmanprogramandrespondingtocomplaintsregardingLTCfacilitieswiththehighestlevelofconfidentiality./liliMeetingwithresidentsandfamilymembers,conductinginvestigations,andinterviewingfacilitystaff./liliEffectivelymanagingandprioritizingcomplaints,ensuringtimelyandrelevantresponsesusingconflictresolutiontechniques./liliAdvocatingforresidentrights,includingpreventingelderabuse,mistreatment,andneglect./liliLiaisingwithresidentcouncils,providingpresentationsforstaff,residents,andcommunitymembersonOmbudsmanservicesandresidentrights./liliEnteringdataintodatabasesaccuratelyandreportingtotheProgramDirectoronoutcomes,trends,andactivities./liliSupportingacorpsofvolunteerombudsmenthroughtrainingandguidanceincomplainthandling./li/ulpThisisafull-timepositionwithasalaryof$25.00perhour.TheidealcandidatewillhaveaBachelor'sDegreeinarelevantfieldandexperienceworkingwitholderadultsinalong-termcarefacilityorasanadvocate./ppCatholicCharitiesoftheDioceseofAlbanyisanEqualOpportunityEmployerandoffersacomprehensivebenefitspackage,includinghealth,dental,andvisioninsurance,retirementplanningoptions,andemployeeassistanceprograms./p



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