Hotel Reception Specialist

1 week ago


Chicago, Illinois, United States sulekha Full time

Position Overview: The Front Desk Agent plays a crucial role in the hospitality industry by serving as the primary point of contact for guests during their stay. This position requires a friendly demeanor and the ability to handle various guest inquiries and requests efficiently.

Key Responsibilities:

  • Welcome guests upon arrival and assist with check-in and check-out procedures.
  • Address guest inquiries and provide information about hotel services and amenities.
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
  • Manage reservations and maintain accurate records of guest information.

Qualifications:

Education: High School Diploma or equivalent.

Skills Required:

  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Proficiency in computer systems and hotel management software.

Work Environment: The role requires working in a fast-paced environment, ensuring that all guests receive exceptional service throughout their stay.

Career Growth: Opportunities for advancement within the hospitality sector are available for dedicated individuals.



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