Administrative Reception Specialist

1 week ago


Chicago, Illinois, United States Franciscan Ministries Full time

Position Overview:

Franciscan Ministries is dedicated to enhancing the well-being of our residents by promoting a vibrant lifestyle that prioritizes health, compassion, and community. We are committed to fostering an environment that aligns with the desires of our residents, offering a fresh perspective on senior living that encourages independence and self-sufficiency.

Role Summary:

The Administrative Reception Specialist is responsible for managing all aspects of reception duties while ensuring the confidentiality of our clients. This role is vital in creating a welcoming atmosphere for visitors and maintaining smooth communication within the organization.

Key Responsibilities:

  • Manage a multi-line phone system, directing calls to the appropriate personnel or departments.
  • Uphold client confidentiality when interacting with external callers and take detailed messages as required.
  • Welcome and guide all authorized visitors and vendors, ensuring compliance with confidentiality agreements and maintaining a Visitors Sign-In/Sign-Out log.
  • Conduct tours for prospective residents and their families, showcasing our community.
  • Process and document payments received via mail and at the reception desk.
  • Sort and distribute incoming mail to the relevant departments.
  • Monitor inventory levels and place orders for office supplies as needed.
  • Accurately manage disbursements from residents' trust funds.
  • Assist department heads with clerical tasks as necessary.
  • Foster a collaborative work environment by cross-training to support colleagues within the office.

Qualifications:

  • High School Diploma or equivalent; some college coursework in an administrative field is preferred.
  • 1-2 years of experience in administrative or reception roles; 3-5 years of experience is preferred.

Employee Benefits:

  • Competitive salary package
  • Comprehensive health, dental, and vision insurance
  • Employer-contributed Health Savings Account
  • Life and disability insurance
  • 401k retirement plan with matching contributions
  • Tuition assistance programs
  • Generous paid time off policy

About Us: At Franciscan Ministries, we value our team members and strive to create a supportive and nurturing work environment that promotes career growth. We offer competitive compensation, tuition reimbursement, and opportunities for professional development through training and wellness initiatives.

We prioritize the health and safety of our employees, residents, patients, customers, and their families.



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