Express Service Advisor

2 weeks ago


Jacksonville, Florida, United States Jacksonville Chrysler Jeep Dodge Ram Full time

At Jacksonville Chrysler Dodge Jeep Ram, we're seeking a skilled Express Service Advisor to provide exceptional customer service and drive sales growth in our Express Lane department.

Key Responsibilities:

  • Deliver prompt, courteous, and effective service to customers, ensuring a positive dealership experience.
  • Drive the sale of technicians' time to meet departmental sales forecasts, prioritizing required services and offering options upon request.
  • Keep customers informed on completion times, service expenses, and possible changes, maintaining open communication throughout the process.
  • Develop a strong understanding of our products and services, enabling you to answer customer questions and provide expert advice.
  • Work collaboratively with the service team to ensure seamless customer interactions and efficient service delivery.

Requirements:

  • Automotive industry experience is essential, with a strong focus on customer service and sales.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customers simultaneously.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.

What We Offer:

  • A competitive hourly rate of $14, plus commission opportunities.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including [insert benefits here].


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