Travel Operations Coordinator

2 weeks ago


Columbus, Ohio, United States Vaco Full time

Job Title: Travel Operations Coordinator

Location: Remote Work Opportunity (Initial training period on-site)

Employment Type: Full-Time Position

Travel Requirement: Initial on-site training required

Working Hours: Aligns with Eastern Time Zone

Position Overview: We are seeking a dedicated Travel Operations Coordinator to enhance our Travel and Entertainment division. This role offers the flexibility of remote work following a brief on-site training period, catering to both local and remote candidates.

Key Responsibilities:

  • Facilitate travel bookings utilizing SABRE/GDS systems
  • Process ticketing, modifications, and refunds
  • Provide support for travel-related inquiries and troubleshoot issues
  • Assist in adjusting travel arrangements, including flights and accommodations
  • Track and manage airline tickets using spreadsheet software
  • Ensure that corporate hotel rates are accurately reflected in the system
  • Support the team until full automation and contract processes are established
  • Deliver exceptional customer service to internal stakeholders
  • Work autonomously while having access to assistance when needed

Qualifications:

  • Experience with SABRE/GDS systems (SABRE preferred, but any GDS experience is acceptable)
  • Recent background in travel management, either in a corporate or agency environment
  • Proficient in spreadsheet applications, particularly Excel
  • Strong interpersonal and customer service abilities
  • Detail-oriented with the capacity to manage multiple tasks
  • Ability to work during Eastern Time hours
  • Willingness to attend initial training on-site

Vaco is committed to fostering a diverse workplace and encourages individuals from all backgrounds to apply.

Equal Employment Opportunity

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on protected characteristics as outlined by federal, state, or local laws.

Vaco LLC and its affiliates are dedicated to ensuring full inclusion for all qualified individuals. We are committed to providing reasonable accommodations for persons with disabilities throughout the application and employment process.

Privacy and Pay Transparency

Vaco respects your privacy and is committed to transparency regarding our policies. Compensation for this role will be determined based on various factors, including skills, experience, and location.



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