Client Support Specialist
2 weeks ago
Customer Service Representative
Job Category: Telesales & Customer Service Requisition Number: CUSTO010192
Job Overview
The Customer Service Representative plays a crucial role in assisting clients by providing comprehensive information about our offerings, addressing inquiries, processing orders, and utilizing various software tools for efficient service delivery. This position involves collaboration with internal teams, including sales, service, procurement, and logistics, to ensure customer satisfaction.
Key Responsibilities:
- Deliver exceptional customer service, ensuring client needs are met or exceeded.
- Accurately input orders into the system, maintaining clear communication with relevant stakeholders.
- Assist clients with our online ordering platform and facilitate the order confirmation process.
- Manage the complete sales order cycle, including order entry, credit approval, invoicing, and documentation.
- Perform administrative tasks, including follow-ups on purchases and updates on back orders or special requests.
- Respond promptly to inquiries regarding our product range.
- Provide clients with straightforward quotes.
- Stay informed about current promotions and offerings.
- Handle customer service interactions via phone, email, fax, or mail.
- Work independently while contributing to a team-oriented environment.
- Complete additional tasks as assigned by management.
Qualifications:
Experience: Minimum of 1-2 years in a customer service role.
Skills:
- Strong communication skills, both verbal and written.
- Ability to manage escalated customer service situations effectively.
- Proficient in multitasking and working under pressure with attention to detail.
- Excellent problem-solving and organizational abilities.
- Consultative selling skills and a proactive approach to learning.
- Capability to handle a high volume of calls in a fast-paced environment.
- Strong computer proficiency, including Microsoft Office and other software applications.
Bunzl Distribution USA is dedicated to providing essential products and services that support over 45,000 businesses across various sectors. We are committed to fostering a diverse and inclusive workplace where every employee can thrive and contribute to our collective success.
Benefits:
We offer competitive salaries, a supportive work environment, and a comprehensive benefits package, including a retirement savings plan with company matching.
Equal Opportunity Statement:
Bunzl Distribution is an equal opportunity employer. We strive to attract and retain the best talent without discrimination based on race, ethnicity, nationality, gender, sexual orientation, age, disability, or any other protected characteristic.
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States A&H Management Full timeOverviewA&H Management is in search of individuals with a strong foundation in **Sales** and **Client Support** to enhance our workforce. We are aiming to recruit 4-5 new **Client Support Specialists** to contribute to our mission. If you possess experience in **client support, sales, or similar domains**, we welcome you to consider this opportunity with...
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States Universal Energy Solutions Full timeJob OverviewPosition: Client Support SpecialistCompany: Universal Energy SolutionsAbout Us: Universal Energy Solutions is a leading organization in the renewable energy sector, dedicated to offering innovative energy solutions. We are looking for a committed and customer-focused Client Support Specialist to become a vital part of our team.Role Summary: In...
-
Healthcare Support Specialist
2 weeks ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the Company:At Senior Living...
-
Healthcare Support Specialist
2 weeks ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to enhance the lives of residents and contribute to a nurturing environment.About the Company:At Senior Living Recruiting...
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States General Services Corporation Full timeClient Support SpecialistLocation: Richmond, VirginiaOverviewGeneral Services Corporation (GSC) is seeking a dedicated Client Support Specialist to join our team in the Richmond, VA area.GSC provides attractive remuneration along with a comprehensive benefits package:Health, Dental, Vision, and Life Insurance401(k) and HSA MatchingPaid Holidays, Sick Leave,...
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States Business Development Firm Full timeWe are seeking to enhance our team with an Entry Level Customer Engagement Associate, who will be involved in an exciting initiative with a distinguished technology firm. This initiative focuses on launching innovative products into the market, highlighting their advantages to prospective clients. The ideal candidate will exemplify our core principles, which...
-
Client Support Specialist
1 week ago
Richmond, Virginia, United States Pit-Stop Full timePosition Overview: At Pit-Stop, we are dedicated to providing outstanding service to our customers. As a Client Support Specialist, you will be instrumental in overseeing various facets of customer accounts, ensuring their contentment and loyalty. Key Responsibilities: 1. Engage with customers to address inquiries and resolve issues effectively. 2. Maintain...
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States Quality Talent Group Full timeJob OverviewPosition: Client Support SpecialistCompany: Quality Talent GroupLocation: Not SpecifiedCategory: Customer SupportEmployment Type: Full-TimeRemote Work: Not ApplicablePriority Level: Tier 1Key Responsibilities:Provide timely and courteous assistance to all clientsEnsure a tidy and inviting environment for client interactionsEffectively manage...
-
Client Support Specialist
1 week ago
Richmond, Virginia, United States Sherman Outdoor Services Full timeJob OverviewSherman Outdoor Services (SOS) is a premier provider of landscaping and outdoor solutions, dedicated to enhancing the aesthetic and functional aspects of outdoor environments.With over five years of experience in the industry, we pride ourselves on delivering outstanding service and consistently surpassing our clients' expectations.This position...
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States Richelieu Hardware Full timeCompany OverviewRichelieu is a prominent leader in North America, specializing in the distribution, importation, and manufacturing of unique hardware and complementary products tailored for various environments, including kitchens, bathrooms, storage solutions, home offices, and commercial spaces. Our diverse clientele encompasses cabinetmakers, furniture...
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States PHFE WIC Full timeClient Support SpecialistJob Category: Program PositionsJob OverviewVaccination initiatives represent a significant milestone in public health. They play a crucial role in disease prevention and contribute to the overall well-being of individuals across various age groups. The California Department of Public Health Immunization Program leads efforts to...
-
Verizon Client Support Specialist
1 week ago
Richmond, Virginia, United States A&H Management Full timeJoin Our Team as a Verizon Client Support SpecialistAre you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? We are looking for enthusiastic individuals to become part of our customer service and sales team as a Verizon Client Support Specialist. This role is essential in representing our company, and we seek...
-
Client Support Specialist
2 weeks ago
Richmond, Virginia, United States Automatic Leasing Service Full timeAdvantages:Company gatheringsLearn more Become part of a team that prioritizes honesty, supports its community, and is recognized for exceptional customer care. The starting compensation is $18.00/hour Automatic Leasing Service is currently looking for a Client Support Specialist for a temporary contract position lasting 3-6 months, aimed at delivering...
-
Healthcare Support Specialist
2 weeks ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Provider seeking a stable environment, opportunities for advancement, and excellent benefits? Look no further! Our organization is in search of dedicated individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the Company:At Senior...
-
Healthcare Support Specialist
1 week ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Provider seeking a stable work environment, opportunities for advancement, and comprehensive benefits? Look no further! Our organization is in search of enthusiastic individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the...
-
Senior Client Support Specialist
2 weeks ago
Richmond, Virginia, United States Koalafi Full timeSenior Client Support Specialistat KoalafiAbout KoalafiBy integrating innovative technology with an unwavering commitment to customer satisfaction, we are revolutionizing the financing journey for essential purchases across retail locations nationwide.The RoleThe Senior Client Support Specialist is tasked with addressing grievances and escalations received...
-
Client Support Specialist, Business Insurance
1 month ago
Richmond, Virginia, United States Marsh Full timeMarsh McLennan Agency Client Support Specialist, Business InsuranceOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more...
-
Personal Care Support Specialist
2 weeks ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the...
-
Client Support Specialist
2 weeks ago
Richmond Heights, Virginia, United States Acentra Health Full timePosition OverviewAcentra Health is dedicated to enhancing health outcomes through innovative technology and expert services. We are seeking a Remote Client Support Specialist to become a vital member of our expanding team.Role SummaryAs a Client Support Specialist, you will play a crucial role in the essential prior authorization process. You will serve as...
-
Compassionate Patient Support Specialist
2 weeks ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a qualified Personal Care Aide seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of dedicated individuals who are eager to enhance the lives of our residents and be part of a nurturing environment.About the Company:At Senior...
