Client Support Specialist

2 weeks ago


Richmond, Virginia, United States Universal Energy Solutions Full time
Job Overview

Position: Client Support Specialist

Company: Universal Energy Solutions

About Us: Universal Energy Solutions is a leading organization in the renewable energy sector, dedicated to offering innovative energy solutions. We are looking for a committed and customer-focused Client Support Specialist to become a vital part of our team.

Role Summary: In this role, you will serve as the main contact for our esteemed clients, ensuring their inquiries are addressed and providing outstanding support. Your contributions will be essential in fostering strong connections with our clientele and advancing our mission of promoting sustainable energy practices.

Key Responsibilities:

  • Address client inquiries and deliver information regarding products, services, and billing in a sales-oriented environment.
  • Maintain precise and comprehensive records of client interactions.
  • Work collaboratively with various departments to ensure swift and effective resolution of client issues.
  • Stay informed about products, services, and industry developments.
  • Comply with company policies and procedures consistently.

Qualifications:

  • Previous experience in client support, ideally in a call center or comparable setting.
  • Exceptional communication and interpersonal abilities.
  • Strong analytical skills and the capacity to respond to challenges effectively.
  • Ability to manage challenging or upset clients with professionalism and understanding.
  • Familiarity with client support software and proficiency in MS Office applications.
  • Knowledge of the renewable energy sector is advantageous.
  • Capability to handle multiple tasks and thrive in a dynamic environment.
  • Flexibility to work varied hours, including evenings and weekends.
  • High school diploma or equivalent qualification.

Benefits:

  • Opportunities for rapid career advancement.
  • Comprehensive training programs in professional sales.


  • Richmond, Virginia, United States A&H Management Full time

    OverviewA&H Management is in search of individuals with a strong foundation in **Sales** and **Client Support** to enhance our workforce. We are aiming to recruit 4-5 new **Client Support Specialists** to contribute to our mission. If you possess experience in **client support, sales, or similar domains**, we welcome you to consider this opportunity with...


  • Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Welcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the Company:At Senior Living...


  • Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Welcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to enhance the lives of residents and contribute to a nurturing environment.About the Company:At Senior Living Recruiting...


  • Richmond, Virginia, United States General Services Corporation Full time

    Client Support SpecialistLocation: Richmond, VirginiaOverviewGeneral Services Corporation (GSC) is seeking a dedicated Client Support Specialist to join our team in the Richmond, VA area.GSC provides attractive remuneration along with a comprehensive benefits package:Health, Dental, Vision, and Life Insurance401(k) and HSA MatchingPaid Holidays, Sick Leave,...


  • Richmond, Virginia, United States Business Development Firm Full time

    We are seeking to enhance our team with an Entry Level Customer Engagement Associate, who will be involved in an exciting initiative with a distinguished technology firm. This initiative focuses on launching innovative products into the market, highlighting their advantages to prospective clients. The ideal candidate will exemplify our core principles, which...


  • Richmond, Virginia, United States Pit-Stop Full time

    Position Overview: At Pit-Stop, we are dedicated to providing outstanding service to our customers. As a Client Support Specialist, you will be instrumental in overseeing various facets of customer accounts, ensuring their contentment and loyalty. Key Responsibilities: 1. Engage with customers to address inquiries and resolve issues effectively. 2. Maintain...


  • Richmond, Virginia, United States Quality Talent Group Full time

    Job OverviewPosition: Client Support SpecialistCompany: Quality Talent GroupLocation: Not SpecifiedCategory: Customer SupportEmployment Type: Full-TimeRemote Work: Not ApplicablePriority Level: Tier 1Key Responsibilities:Provide timely and courteous assistance to all clientsEnsure a tidy and inviting environment for client interactionsEffectively manage...


  • Richmond, Virginia, United States Sherman Outdoor Services Full time

    Job OverviewSherman Outdoor Services (SOS) is a premier provider of landscaping and outdoor solutions, dedicated to enhancing the aesthetic and functional aspects of outdoor environments.With over five years of experience in the industry, we pride ourselves on delivering outstanding service and consistently surpassing our clients' expectations.This position...


  • Richmond, Virginia, United States Richelieu Hardware Full time

    Company OverviewRichelieu is a prominent leader in North America, specializing in the distribution, importation, and manufacturing of unique hardware and complementary products tailored for various environments, including kitchens, bathrooms, storage solutions, home offices, and commercial spaces. Our diverse clientele encompasses cabinetmakers, furniture...


  • Richmond, Virginia, United States PHFE WIC Full time

    Client Support SpecialistJob Category: Program PositionsJob OverviewVaccination initiatives represent a significant milestone in public health. They play a crucial role in disease prevention and contribute to the overall well-being of individuals across various age groups. The California Department of Public Health Immunization Program leads efforts to...


  • Richmond, Virginia, United States A&H Management Full time

    Join Our Team as a Verizon Client Support SpecialistAre you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? We are looking for enthusiastic individuals to become part of our customer service and sales team as a Verizon Client Support Specialist. This role is essential in representing our company, and we seek...


  • Richmond, Virginia, United States Automatic Leasing Service Full time

    Advantages:Company gatheringsLearn more Become part of a team that prioritizes honesty, supports its community, and is recognized for exceptional customer care. The starting compensation is $18.00/hour Automatic Leasing Service is currently looking for a Client Support Specialist for a temporary contract position lasting 3-6 months, aimed at delivering...


  • Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Welcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Provider seeking a stable environment, opportunities for advancement, and excellent benefits? Look no further! Our organization is in search of dedicated individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the Company:At Senior...


  • Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Welcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Provider seeking a stable work environment, opportunities for advancement, and comprehensive benefits? Look no further! Our organization is in search of enthusiastic individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the...


  • Richmond, Virginia, United States Koalafi Full time

    Senior Client Support Specialistat KoalafiAbout KoalafiBy integrating innovative technology with an unwavering commitment to customer satisfaction, we are revolutionizing the financing journey for essential purchases across retail locations nationwide.The RoleThe Senior Client Support Specialist is tasked with addressing grievances and escalations received...


  • Richmond, Virginia, United States Marsh Full time

    Marsh McLennan Agency Client Support Specialist, Business InsuranceOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more...


  • Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Welcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the...


  • Richmond Heights, Virginia, United States Acentra Health Full time

    Position OverviewAcentra Health is dedicated to enhancing health outcomes through innovative technology and expert services. We are seeking a Remote Client Support Specialist to become a vital member of our expanding team.Role SummaryAs a Client Support Specialist, you will play a crucial role in the essential prior authorization process. You will serve as...


  • Richmond, Virginia, United States Senior Living Recruiting Specialist Full time

    Welcome to Senior Living Recruiting SpecialistAre you a qualified Personal Care Aide seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of dedicated individuals who are eager to enhance the lives of our residents and be part of a nurturing environment.About the Company:At Senior...


  • Richmond, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Primary Care Nurse Specialist to join our team at Specialist Office. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesSupport the Healthcare TeamProvide clinical and administrative assistance to...