Inside Account Executive

2 weeks ago

Livermore, California, United States Abbott Laboratories Full time
About Abbott Laboratories

Abbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

Our Mission

We're committed to creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Job Summary

We're seeking a highly motivated and results-driven Inside Account Executive to join our team. As an Inside Account Executive, you will be responsible for developing existing accounts to achieve and/or exceed defined sales goals and the overall INR business growth of Acelis Connected Health.

Key Responsibilities

  • Build relationships with clients, supports their needs, emphasizes patient and clinical benefits of home monitoring, and develops a working business relationship by obtaining patient referral(s) for Acelis Connected Health services.
  • Handles outbound and inbound client correspondence for prospects and existing clients, via telephone and email, while maintaining relationships, providing superior service, and supplying continuing information and support regarding Acelis Connected Health offerings.
  • Uses sales and negotiating experience to overcome barriers to adoption of prospective customers resulting in remote monitoring program development and expansion.
  • Educates clients on the process of obtaining complete documentation to appropriately prescribe patients for Acelis Connected Health services.
  • Educates clients on the ongoing management of active patients including clinic and patient test reporting options, compliance process, and patient education materials.
  • Provides routine updates to clients regarding status of new and existing patients on service with Acelis Connected Health; obtains additional information as needed.
  • Initiates compelling clinical, evidence-based, and business-based sales telephone conversations with all customer call points regarding Acelis Connected Health service offerings.
  • Maintains contact based on an established communication plan with facilities to ensure that service-level commitments are being met. Escalates service issues internally as appropriate.
  • Provides patient educational resources and promotes patient awareness programs.
  • Actively engages in entering, reporting, and reviewing relevant information in Salesforce.com database for ongoing customer retention and growth and the referral of new customers.
  • Maintains courteous and respectful working relationship with all sales and service partners and all teammates throughout Acelis Connected Health.

Requirements

  • Associate degree or equivalent with a minimum of three years relevant work experience, Bachelor's degree preferred.

Preferred Qualifications

  • Medical terminology and medical acumen experience needed.
  • Applicable experience with Acelis Connected Health or Abbott.
  • Ability to utilize available time to organize and complete work within given deadlines.
  • Communicate both in writing & verbally in a clear, professional, and concise manner.
  • Ability to work both independently and as part of a team.
  • Ability to use critical thinking and reasoning skills to solve problems.
  • Experience with mainstream office software including MS Windows, Word, Outlook, PowerPoint and Excel.
  • Experience with Salesforce.com.

Physical Requirements

  • Must be able to work at a computer workstation for extended periods of time.
  • No lifting over 10 pounds required without assistance.

Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $32.10 – $64.20 per hour. In specific locations, the pay range may vary from the range posted.

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