Infrastructure Project Coordinator

2 weeks ago


Santa Clara, California, United States Omega Solutions Full time
Position: Infrastructure Project Coordinator
Engagement: Long-Term
Work Arrangement: Onsite
Role Overview

As the Infrastructure Project Coordinator, you will be responsible for delivering operating system Refresh and Imaging services for new Client devices efficiently and in alignment with the Client's objectives during the Windows 11 Upgrade initiative.

This role serves as the primary liaison with the Client, overseeing the project and managing other team members to ensure all deliverables are met. The key responsibilities include:
  1. Overseeing and directing the Refresh and Imaging processes for the Client's end-user devices.
  2. Completing necessary compliance documentation in accordance with Client protocols.
  3. Identifying challenges that may hinder the successful Refreshing or Imaging of devices and providing the Client with detailed reports on issues and resolutions.
  4. Documenting root cause analyses in daily reports concerning identified and resolved issues.
  5. Collaborating with designated Client personnel to manage project progress and planning.
  6. Leading weekly status meetings with Client representatives to deliver comprehensive progress reports on project deliverables.
Required Qualifications

1. Proven hands-on experience with Windows Upgrade projects.

2. Familiarity with Windows 11 Upgrade processes.

3. A resume that highlights relevant upgrade experience is essential.

4. Ability to work independently while adhering to project timelines.

5. Exceptional verbal and written communication skills are a must.

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