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Retail Store Manager

2 months ago

San Fernando, California, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer experiences.

Key Responsibilities
  • Lead and manage a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer experiences.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with peers to build high-performing teams through best practice sharing and coaching.
  • Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
  • Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
Requirements
  • 3-5 years of sales and customer service experience.
  • Working inside a retail store environment.
  • High level of comfort with personal technology.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Lift up to 35 lbs. and stand for prolonged periods of time.
  • Travel and flexibility to support store hours as business needs dictate.
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services. We are committed to connecting our customers to more through our innovative products and services. As a Retail Store Manager at Spectrum, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business growth.

What We Offer
  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.