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Retail Store Assistant Manager
1 month ago
DXL Group, a leading specialty retailer of men's Big & Tall apparel, is seeking a Retail Assistant Store Manager who excels at building strong relationships with customers by delivering exceptional service and experiences.
What Sets Us Apart?
- We prioritize employee development to promote from within
- We operate in free-standing stores, not in malls, and close at 7pm
- The entire team is eligible for quarterly bonuses
Key Responsibilities
The ideal candidate will be a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals in a fast-paced environment. Key responsibilities include:
- Ensuring each customer feels welcome by spending quality time, asking questions to understand their needs, preferences, and lifestyle
- Assisting the Store Manager in ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
- Serving as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
- Assisting with building a superior customer-focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures
Requirements
Specific qualifications for this role include:
- High school diploma or equivalent; a college degree is a plus
- 1 year of experience in an Assistant Store Manager role
- 2 years of experience in a supervisory role
- Previous involvement working in a commission-oriented environment is a plus
- Willingness to travel to neighboring store locations
- Ability to lift up to 10 lbs. and move up to 50 lbs.
The hourly rate for this position is $18.80 per hour plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.
DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.