Rebel Convenience Stores Assistant Manager
4 weeks ago
Rebel Convenience Stores is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our store, ensuring a positive customer experience, and driving sales growth.
Key Responsibilities:- Assist the Store Manager in directing and supervising the retail operations of the store.
- Take ownership and accountability of the store in the absence of the Store Manager.
- Assist with the preparation of reports and paperwork, and supervise staff.
- Uphold professional conduct and maintain a positive attitude at all times.
- Meet, greet, and thank customers in a friendly and timely manner, providing excellent customer service and handling complaints quickly and tactfully.
- Help customers purchase products by using product and promotions/pricing knowledge.
- Effectively utilize transactional equipment to efficiently process customer transactions.
- Provide assistance and training to customer service associates, and lead customer service associates in utilizing transactional equipment.
- Adhere to the Company Loss Prevention Policy, and maintain security controls regarding drive-offs, burglary, and theft prevention.
- Maintain the cleanliness of the store, including food service equipment and facilities.
- Organize and maintain the store, including restrooms, floors, counter tops, shelving, displays, merchandise, and parking lot.
- Verify that all customers purchasing age-restricted products meet the allowable criteria for purchases.
- Provide answers and information to store personnel regarding company policies and procedures.
- Document all information pertaining to incidents on company-approved forms.
- 2-4 years of experience as a Supervisor or Lead Customer Service Associate at a retail store.
- Must be at least 18 years of age.
- High School diploma or GED preferred.
- Must be authorized to work in the U.S.
- Ability to communicate effectively in English, both in written and oral forms.
- Strong capability to understand and follow oral and written instructions.
- Skilled at basic arithmetic operations using addition, subtraction, multiplication, and division.
- Demonstrated experience operating a cash register, computer console, and other related equipment and tools.
- Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
- Ability to learn basic and deep cleaning methods and procedures.
- Familiarity and ability to perform various computer operations.
- Demonstrated knowledge of a wide range of goods and services of a retail store.
- Excellent multi-tasking skills with proven success in meeting established deadlines.
- Be physically able to stand for long periods of time.
- Experience planning, coordinating, and monitoring the work of others.
- Ability to maintain a variety of logs, records, and reports related to the assigned functions.
- Ability to work alone whenever necessary with minimal or no supervision/direction.
Benefits:
Medical, Dental, and Vision*
Employee Assistance Program*
401k After 1 Year w/ Company Match*
Paid Time Off and Holiday Pay*
Employee Tuition Assistance*
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