Rebel Convenience Stores Assistant Manager

4 weeks ago


San Fernando, California, United States Rebel Convenience Stores Full time
Assistant Manager Job Description

Rebel Convenience Stores is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our store, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities:
  • Assist the Store Manager in directing and supervising the retail operations of the store.
  • Take ownership and accountability of the store in the absence of the Store Manager.
  • Assist with the preparation of reports and paperwork, and supervise staff.
  • Uphold professional conduct and maintain a positive attitude at all times.
  • Meet, greet, and thank customers in a friendly and timely manner, providing excellent customer service and handling complaints quickly and tactfully.
  • Help customers purchase products by using product and promotions/pricing knowledge.
  • Effectively utilize transactional equipment to efficiently process customer transactions.
  • Provide assistance and training to customer service associates, and lead customer service associates in utilizing transactional equipment.
  • Adhere to the Company Loss Prevention Policy, and maintain security controls regarding drive-offs, burglary, and theft prevention.
  • Maintain the cleanliness of the store, including food service equipment and facilities.
  • Organize and maintain the store, including restrooms, floors, counter tops, shelving, displays, merchandise, and parking lot.
  • Verify that all customers purchasing age-restricted products meet the allowable criteria for purchases.
  • Provide answers and information to store personnel regarding company policies and procedures.
  • Document all information pertaining to incidents on company-approved forms.
Requirements:
  • 2-4 years of experience as a Supervisor or Lead Customer Service Associate at a retail store.
  • Must be at least 18 years of age.
  • High School diploma or GED preferred.
  • Must be authorized to work in the U.S.
  • Ability to communicate effectively in English, both in written and oral forms.
  • Strong capability to understand and follow oral and written instructions.
  • Skilled at basic arithmetic operations using addition, subtraction, multiplication, and division.
  • Demonstrated experience operating a cash register, computer console, and other related equipment and tools.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Ability to learn basic and deep cleaning methods and procedures.
  • Familiarity and ability to perform various computer operations.
  • Demonstrated knowledge of a wide range of goods and services of a retail store.
  • Excellent multi-tasking skills with proven success in meeting established deadlines.
  • Be physically able to stand for long periods of time.
  • Experience planning, coordinating, and monitoring the work of others.
  • Ability to maintain a variety of logs, records, and reports related to the assigned functions.
  • Ability to work alone whenever necessary with minimal or no supervision/direction.

Benefits:

Medical, Dental, and Vision*

Employee Assistance Program*

401k After 1 Year w/ Company Match*

Paid Time Off and Holiday Pay*

Employee Tuition Assistance*



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