Customer Service and Warehouse Specialist

2 weeks ago


Boise, Idaho, United States SOUTHERNCARLSON INC Full time
ABOUT US

SouthernCarlson has been a trusted name in the industry since 1947, offering an extensive range of high-quality products from leading manufacturers. Our commitment to service excellence and tool repair ensures that businesses can operate smoothly. We pride ourselves on our expertise in both the products we provide and the solutions we offer. SouthernCarlson is recognized as The Contractors ChoiceTM for professional-grade tools, fasteners, and jobsite supplies.

OUR CORE VALUES

• Respect - We foster relationships built on trust, collaboration, and kindness, taking the time to learn and celebrate successes together.

• Integrity - We strive to exceed expectations, assisting customers and employees alike in resolving any issues that arise.

• Teamwork - We encourage and support one another to ensure that every customer receives exceptional service.

• Family Atmosphere - As a nationwide company with local branches, we cultivate a family-like environment.

WORK SCHEDULE

Our operational hours are Monday through Friday, from 8 AM to 4:30 PM, with no weekend shifts.

ROLE OVERVIEW

We are seeking a dedicated Counter/Warehouse Associate who possesses experience in customer service and warehouse operations. If you are enthusiastic about fostering relationships and eager to engage in various aspects of our operations, this role may be a perfect fit for you.

KEY RESPONSIBILITIES
  • Serve as the welcoming face of our company, greeting customers with professionalism and friendliness, and assisting with inquiries through various communication channels.
  • Handle warehouse tasks including shipping, receiving, stocking products, and loading/unloading deliveries as required.
  • Build strong customer relationships by understanding their needs, effectively explaining our products, and identifying opportunities for upselling.
  • Contribute to merchandising efforts to enhance the store's presentation and product placement.
  • Manage multiple tasks simultaneously, including phone inquiries and order processing, while performing additional office duties as assigned.
IDEAL CANDIDATE PROFILE
  • Minimum of 1 year of experience in sales, sales support, or customer service, along with a High School Diploma or GED.
  • At least 1 year of experience in a warehouse setting is required.
  • Bilingual candidates are encouraged to apply.
  • Strong communication skills, both in-person and over the phone, with a friendly demeanor.
  • A growth mindset, with a willingness to learn about our products to effectively address customer inquiries.
  • Self-motivated team player with a proactive attitude, ready to assist others without prompting.
  • A natural ability to build rapport with customers and deliver outstanding service.
  • Technologically adept, comfortable assisting customers through phone and email communications.
  • Detail-oriented, organized, and capable of prioritizing tasks with minimal supervision.
WHY WORK WITH US?
  • Enjoy a daytime schedule with excellent hours.
  • Be part of a collaborative and supportive culture.
  • Access opportunities for professional growth and advancement.
  • Receive a competitive benefits package, including health, dental, and vision coverage.
  • Participate in our 401k program with company matching.
  • Benefit from paid time off.
IMPORTANT NOTICE
Employment offers are contingent upon the successful completion of a background check and drug screening.

SouthernCarlson, Inc. is an equal opportunity employer and does not discriminate against any employee or applicant based on age, race, religion, color, disability, sex, sexual orientation, or national origin.

ADDITIONAL DETAILS
  • Pay Type: Hourly
  • Minimum Hiring Rate: $18.00
  • Maximum Hiring Rate: $20.00


  • Boise, Idaho, United States SOUTHERNCARLSON INC Full time

    Company OverviewThe vision of SouthernCarlson is to cultivate robust business relationships to understand our customers' unique requirements and deliver the highest quality service to enhance mutual profitability.Position OverviewAre you experienced in customer-facing sales and warehouse operations? Do you have a passion for relationship-building? If you...

  • Warehouse Specialist

    2 weeks ago


    Boise, Idaho, United States Arrowhead Engineered Products Full time

    About Arrowhead Engineered Products Arrowhead Engineered Products is a leading provider of high-quality, innovative products for various industries. We are committed to delivering exceptional customer service and fostering a positive work environment. Warehouse Specialist - Forklift Operation We are seeking a motivated and reliable Warehouse Specialist to...


  • Boise, Idaho, United States NWM Inc Full time

    Job OverviewCustomer Service SpecialistWhat are YOUR aspirations? What matters most to YOU?Is it:Enhanced career growth?Increased opportunities?Higher earnings?Comprehensive training?If you are enthusiastic about learning, advancing, and developing your career in retail sales, we have an exciting opportunity for you. We are seeking motivated individuals to...


  • Boise, Idaho, United States American Freight Full time

    Warehouse Associate The role of a Warehouse Associate is essential for the smooth operation and oversight of inventory across various sectors, including the loading dock, retail area, product servicing, and customer collection points. This position encompasses the assessment and dispatch of goods, oversight of inventory movement, and management of product...


  • Boise, Idaho, United States Wood Creations Boise LLC Full time

    Job OverviewWe are seeking a dedicated Customer Service Specialist to become a vital part of our vibrant team at Wood Creations Boise LLC. This role involves engaging with customers in a dynamic environment where creativity flourishes.Key ResponsibilitiesProvide exceptional customer service and support.Assist customers in navigating their crafting...


  • Boise, Idaho, United States Qurate Retail Group Full time

    Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear...

  • General Laborers

    4 days ago


    Boise, Idaho, United States Two Men And A Truck Full time

    We are seeking reliable and hardworking individuals to join our team at Two Men And A Truck. As a member of our team, you will have the opportunity to work in a fast-paced environment with a variety of tasks and responsibilities.Job Responsibilities:Deliver and move customer goods and equipment safely and efficientlyPerform general labor tasks, including...


  • Boise, Idaho, United States Ocean Beauty Full time

    **Job Summary**Ocean Beauty Seafoods is seeking a highly motivated and detail-oriented Warehouse Worker to join our team. As a key member of our warehouse operations, you will be responsible for ensuring the efficient movement of products within our facility.**Key Responsibilities:**• Haul freight from docks and store it in reserve and/or pick locations•...

  • Warehouse Laborer

    2 days ago


    Boise, Idaho, United States 48forty Solutions and Relogistics Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Laborer to join our team at 48forty Solutions and Relogistics Services. As a Warehouse Laborer, you will play a critical role in ensuring the efficient sorting and processing of pallets, while maintaining a safe and clean working environment.Key ResponsibilitiesSorting and Processing:...


  • Boise, Idaho, United States Xylem Full time

    About Xylem:Xylem is a premier global water technology enterprise committed to addressing the world's most pressing water challenges. With a workforce of 23,000 professionals across more than 150 nations, we are dedicated to delivering innovative and sustainable solutions that exceed customer expectations.Position Overview:The Service Center Specialist plays...


  • Boise, Idaho, United States Shea Homes Full time

    Welcome to Shea Homes Active Lifestyle Communities. We are currently looking for a committed and skilled Warranty Specialist to become a vital part of our team. In this position, you will oversee all customer service operations and reporting activities associated with our Warranty Department. Your main objective will be to enhance the efficiency of...


  • Boise, Idaho, United States Western Aircraft Full time

    Job SummaryThe Aviation Inventory Specialist plays a crucial role in supporting the Warehouse Manager in various aspects of warehouse operations, including inventory control, processing parts returns, and preparing the Parts Runner for their duties. This position also includes the responsibilities of an Incoming Inspector and requires training in this role...


  • Boise, Idaho, United States Two Men And A Truck Full time

    We are seeking reliable and hardworking individuals to join our team at Two Men And A Truck. As a member of our team, you will be responsible for providing excellent customer service, ensuring timely and safe delivery of goods, and maintaining a clean and organized work environment.Key Responsibilities:Deliver goods and packages to customers in a timely and...


  • Boise, Idaho, United States Resilient Enterprises, Inc. Full time

    Job OverviewAt Resilient Enterprises, Inc., we are dedicated to fostering a positive influence within our community. We are seeking a Customer Engagement Specialist to deliver outstanding support to our nonprofit partners, both new and established, as they strive to enhance their charitable outreach. In this capacity, you will adopt a proactive stance to...

  • Warehouse Manager

    2 months ago


    Boise, Idaho, United States Consolidated Supply Co. Full time

    Warehouse Operations Manager Consolidated Supply Co. a Pacific Northwest plumbing, hydronic heating, and water works wholesale distributor has an opening for a Warehouse Operations Manager. Job Description: The position requires working side by side with employees, and managing them and all warehouse/operations activities. These activities include warehouse...


  • Boise, Idaho, United States Overhead Door Corporation Full time

    Job SummaryThe Warehouse Driver will be responsible for maintaining the needs of the warehouse and ensuring a safe, clean, and productive work environment for themselves and other team members.Key ResponsibilitiesInventory tracking and managementPreparing products and parts for installation according to customer specificationsFabrication and alteration of...

  • Bulk Foods Clerk

    2 days ago


    Boise, Idaho, United States WinCo Foods Full time

    About UsWinCo Foods is a leading employee-owned grocery retailer with over 140 supermarkets in 10 states. Our purpose is to make a positive impact on the lives of our customers and employee owners by offering the lowest possible prices and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...


  • Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job SummaryIdaho Housing and Finance Association is seeking a highly skilled Mortgage Loan Servicing Specialist to join our Mortgage Loan Servicing department. As a Loss Mitigation Counselor, you will work directly with our borrowers who have a home loan through our organization and are past due on their payment.Key ResponsibilitiesProvide accurate direction...


  • Boise, Idaho, United States Gainwell Technologies Full time

    **Job Summary**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gainwell Technologies. As a Senior Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Respond to customer inquiries and resolve issues in a timely and...


  • Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job SummaryIdaho Housing and Finance Association is seeking a highly skilled Loss Mitigation Specialist/Counselor to join our Mortgage Loan Servicing department. As a key member of our team, you will work directly with borrowers who are past due on their payments, providing financial education and counseling to help them achieve loan resolution.Key...