Operations Transformation Manager

6 days ago


New York, New York, United States Citigroup Inc Full time
Job Summary

Citigroup Inc. is seeking a highly skilled Operations Transformation Manager to join our team. As a key member of our Operations organization, you will play a critical role in driving change and implementing strategic initiatives that enhance our operational efficiency and effectiveness.

Key Responsibilities
  • Establish and Maintain Governance Frameworks: Develop and implement governance frameworks to ensure effective risk management and control across our operations footprint.
  • Program Management and Execution: Lead the planning, execution, and delivery of large-scale operations transformation programs, ensuring timely and within-budget completion.
  • Stakeholder Management and Communication: Foster strong relationships with senior stakeholders, including business leaders, risk managers, and IT partners, to ensure effective communication and alignment on program objectives and progress.
  • Process Improvement and Standardization: Identify opportunities for process improvement and standardization across our operations organization, and develop and implement solutions to drive efficiency and effectiveness.
Requirements
  • Leadership and Communication Skills: Proven ability to lead cross-functional teams and communicate effectively with senior stakeholders.
  • Strategic Thinking and Problem-Solving: Strong strategic thinking and problem-solving skills, with the ability to analyze complex business problems and develop effective solutions.
  • Technical Skills: Proficiency in operations management, risk management, and program management, with experience in implementing large-scale transformation programs.
  • Education and Certifications: Bachelor's degree in a related field, with a Master's degree preferred. Relevant certifications, such as PMP or PRINCE2, are a plus.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision coverage, 401(k), and life insurance.
  • Opportunities for Growth and Development: We offer opportunities for growth and development, including training and education programs, mentorship, and career advancement opportunities.
  • Diverse and Inclusive Work Environment: We foster a diverse and inclusive work environment, with a commitment to equal employment opportunity and affirmative action.


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