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Operations Analyst

2 months ago


New York, New York, United States MarketAxess Full time
About Us

MarketAxess is a leading provider of electronic trading solutions for the fixed-income market. We are on a mission to digitally transform the way financial markets operate, making trading more accessible, transparent, and efficient.

The Role

As an Operations Analyst, you will play a critical role in supporting the trading system and ensuring the smooth execution of trades. You will have the opportunity to rotate through different teams within the Operations department, gaining a well-rounded view of the operational structure within MarketAxess.

Key Responsibilities
  1. Confirm and allocate trades, as well as handle failed trades that are past settlement.
  2. Partner with management and internal risk/audit groups to improve processes, mitigate risk, and automate workflows.
  3. Assist with projects and initiatives currently underway in the Middle office & Settlements team.
  4. Onboard new clients and dealers on our system, ensuring required documentation is complete and properly maintained.
  5. Work closely with the MarketAxess Sales Teams to address client needs and establish trading relationships.
  6. Provide exceptional client support, assisting with questions, requests, and issues.
Requirements
  • Must be legally authorized to work in the United States permanently without employment visa sponsorship required now or in the future.
  • Desire to use organizational and analytical skills in an operationally focused role.
  • Strong MSOffice skills, including Word, Excel, and PowerPoint.
  • Highly focused, organized, and detail-oriented.
  • Excellent verbal and written communication skills.
  • Proven ability to take initiative.
  • Able to deal with ambiguity and changing priorities.
  • Previous financial services experience in an operational capacity preferred.
  • Bachelor's degree preferred, or equivalent experience.
What We Offer
  • Hybrid work environment, with a mix of office and remote work.
  • Free food and snacks in the office.
  • Competitive PTO package, including vacation and personal days, sick leave, and charity days.
  • Generous parental leave, up to 20 weeks fully paid.
  • 401(k) plan with dollar-for-dollar employer match up to $17.5K.
  • Employee Stock Purchase Plan.
  • Wellness stipend, up to $1K annually.
  • Onsite healthcare through Mount Sinai.
  • Tuition assistance and professional training.
  • Core benefits, including highly competitive medical, dental, and vision programs.