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Guest Service Ambassador

2 months ago

San Francisco, California, United States Compass Group USA Full time
Job Summary

The Guest Service Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role is the first point of contact for visitors, ensuring they feel comfortable and supported throughout their visit.

Key Responsibilities:
  • Provide exceptional internal and external customer support
  • Greet employees and visitors with a smile and maintain eye contact
  • Assist with making space reservations and escorting guests throughout the office
  • Speak knowledgeably about the office, building, and surrounding areas
  • Manage access badges for employees and visitors
  • Ensure the cleanliness of all office spaces
  • Restock office supplies and prepare conference rooms for meetings
  • Provide general travel support and coordinate equipment repairs
  • Communicate effectively with peers and maintain accuracy in verbal and written communications
  • Conduct opening and closing walkthroughs
Requirements:
  • A genuine sense of hospitality and empathy
  • Ability to work under pressure and prioritize tasks
  • Excellent listening and oral communication skills
  • Basic computer skills and knowledge of office technology
  • Punctuality, dependability, and a dedication to achieving operational excellence
  • Ability to maintain confidentiality and discretion
About Compass Group USA

Compass Group USA is a leading food and support services company that provides high-quality services to clients across the country. We are committed to delivering exceptional customer experiences and creating a positive impact on our communities.