Security Ambassador
4 weeks ago
Job Summary:
The Lobby Attendant / Ambassador / Doorman is responsible for creating a warm and friendly environment at the front door of the building, ensuring a positive first and lasting impression of the property. This role requires a positive, upbeat individual with exceptional attention to detail and organizational skills.
Key Responsibilities:
- Maintain the exterior entrance door area to ensure an organized and clean appearance.
- Respond to resident and guest questions, providing information on local attractions, transportation, events, and activities.
- Coordinate access for vendors servicing and repairing common area building components.
- Maintain knowledge of emergency procedures, including resident-related responsibilities and evacuation procedures.
- Assist in emergency situations.
- Coordinate with the On-Site Manager regarding work priorities and provide assistance as needed.
- Perform other duties as assigned or requested.
Requirements:
- High school or equivalent trade school education.
- Customer contact experience preferred.
- Ability to converse with residents, guests, and vendors.
- Excellent speech communication skills.
- Excellent comprehension, literacy, and average computer skills.
- Ability to move 50 lbs. and push or pull up to 200 lbs. of force occasionally.
Work Environment:
The Lobby Attendant / Ambassador / Doorman will work primarily indoors, with minimal outdoor exposure. The physical demands of the job include frequent standing, walking, sitting, and reaching.
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