Security Ambassador

4 weeks ago


San Francisco, California, United States 333 Bush Street Residential Owners Association Full time

Job Summary:

The Lobby Attendant / Ambassador / Doorman is responsible for creating a warm and friendly environment at the front door of the building, ensuring a positive first and lasting impression of the property. This role requires a positive, upbeat individual with exceptional attention to detail and organizational skills.

Key Responsibilities:

  • Maintain the exterior entrance door area to ensure an organized and clean appearance.
  • Respond to resident and guest questions, providing information on local attractions, transportation, events, and activities.
  • Coordinate access for vendors servicing and repairing common area building components.
  • Maintain knowledge of emergency procedures, including resident-related responsibilities and evacuation procedures.
  • Assist in emergency situations.
  • Coordinate with the On-Site Manager regarding work priorities and provide assistance as needed.
  • Perform other duties as assigned or requested.

Requirements:

  • High school or equivalent trade school education.
  • Customer contact experience preferred.
  • Ability to converse with residents, guests, and vendors.
  • Excellent speech communication skills.
  • Excellent comprehension, literacy, and average computer skills.
  • Ability to move 50 lbs. and push or pull up to 200 lbs. of force occasionally.

Work Environment:

The Lobby Attendant / Ambassador / Doorman will work primarily indoors, with minimal outdoor exposure. The physical demands of the job include frequent standing, walking, sitting, and reaching.


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