Service Support Specialist

5 days ago


Orlando, Florida, United States Hard Rock International Full time
Join Our Team: Service Support Specialist

We are seeking a highly skilled and organized individual to join our team as a Service Support Specialist. In this role, you will provide exceptional support to our front-of-house team, ensuring that our guests receive outstanding service and our facilities remain clean and well-maintained.

The ideal candidate will have excellent problem-solving skills, a strong attention to detail, and the ability to prioritize tasks in a fast-paced environment. If you are a proactive and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

About Hard Rock International:

As one of the world's most recognized hospitality companies, Hard Rock International has over 265 locations across the globe. We pride ourselves on our commitment to excellence, innovation, and community involvement.

Key Responsibilities:

  • Provide exceptional support to front-of-house team members, including hosting, serving, and bussing duties.
  • Maintain the cleanliness and organization of restaurant facilities, including sweeping, mopping, and restocking supplies.
  • Clear dirty tables and reset them for guests.
  • Empty trash cans and maintain a clean and safe environment.
  • Stock ice and products as needed.
  • Assist hosts, servers, and other bussers as required.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical stamina to stand for long periods and lift up to 10 pounds.

Benefits:

  • Average salary $15-$18 per hour (based on location).
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a global brand.


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