Operations Manager

5 days ago


New Iberia, Louisiana, United States Loves Travel Stops & Country Store Full time
About Loves Travel Stops & Country Stores

We are the industry-leading travel stop network in the United States, providing customers with highway hospitality and Clean Places, Friendly Faces for over 55 years.

Job Summary

We are seeking an experienced Operations Manager to join our team at Loves Travel Stops & Country Stores. As an Operations Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our teams are well-trained and motivated.

Key Responsibilities
  • Oversee the daily operations of the store, including managing inventory, scheduling, and customer service
  • Develop and implement strategies to improve sales growth and customer satisfaction
  • Train and develop team members to ensure they have the skills and knowledge needed to succeed
  • Monitor and analyze sales data and customer feedback to identify areas for improvement
  • Collaborate with other departments to ensure seamless operations and excellent customer service
Requirements
  • 2+ years of experience in retail, travel stop, or c-store management
  • 2+ years of experience managing operations with an annual sales volume of $2 Million+
  • 2+ years of experience supervising and training 5-10 employees
  • Valid driver's license
  • Intermediate level of computer skills, including Microsoft Office, Outlook, Word, and Excel
What We Offer
  • Competitive pay (paid weekly)
  • Quarterly bonus program
  • Holiday pay
  • 401(k) with matching contributions
  • Parental leave
  • Adoption assistance
  • Pet insurance
  • Employee assistance program
Work Environment

Our stores are fast-paced environments where you will be working with a team to provide excellent customer service and promote sales growth. You will be required to stand and walk for long periods, with some bending, kneeling, stooping, crouching, crawling, and climbing. You may also be exposed to outdoor elements in all seasons, as well as fumes and particles, moving mechanical parts, and vibration.

Diversity Statement

We are committed to creating a culture of respect and inclusion, where all people feel valued and empowered to succeed. We welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion, and physical or mental ability.


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