Customer Service Representative

3 days ago


Spanaway, Washington, United States Domino's Franchise Full time

Job Summary

Domino's Franchise is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their inquiries, and resolving any issues they may have.

Key Responsibilities

  • Respond to customer inquiries and resolve any issues they may have in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Handle customer complaints and concerns in a fair and respectful manner.
  • Work collaboratively with other team members to ensure seamless customer service.
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

Working Conditions

  • Work in a fast-paced environment with frequent customer interactions.
  • Stand for long periods of time and move around the store as needed.
  • Use a computer and other technology to process transactions and communicate with customers.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.


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