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Customer Service Representative

2 months ago

Spanaway, Washington, United States Walmart Full time

Job Overview

As a Front End Service Team Associate at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Processing returns, refunds, and financial transactions accurately and efficiently.
  • Working collaboratively with colleagues to maintain a clean and organized store environment.
  • Participating in visual merchandising and inventory management to ensure a visually appealing store display.
  • Meeting or exceeding sales and customer service performance metrics.

Benefits and Perks

As a valued member of the Walmart team, you will enjoy a range of benefits and perks, including:

  • Competitive hourly pay rates, with opportunities for performance-based incentives.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans to support your long-term financial goals.
  • Generous paid time off, including vacation, sick leave, and holidays.
  • Access to Live Better U, a Walmart-paid education benefit program.

Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods and lift up to 25 pounds.