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Customer Service Representative

2 months ago


Spanaway, Washington, United States The Wave Wash Full time
Position Overview

Salary: $18/hour

Are you ready to embark on a fulfilling career where you can enhance your skills, achieve personal milestones, and contribute to a dynamic team? At The Wave Car Wash, Inc., we pride ourselves on delivering outstanding customer service and an unparalleled car wash experience to the residents of Western Washington. With several locations and exciting growth ahead, we are looking for dedicated individuals to join us in our mission.

Key Responsibilities
  • Customer Engagement: Go above and beyond to create memorable experiences that turn our customers into enthusiastic advocates.
  • Product Knowledge: Develop a thorough understanding of our services to effectively recommend solutions that meet customer needs.
  • Facility Maintenance: Assist in maintaining the cleanliness and overall appearance of our facilities.
  • Safety Protocols: Uphold a safe environment for both team members and customers.
  • Team Collaboration: Work alongside a fantastic team, rotating through various roles while adhering to company policies and standards.
Ideal Candidate Profile
  • Availability to work flexible hours, including weekends.
  • A friendly and approachable demeanor.
  • Strong attention to detail.
  • Excellent listening and communication abilities.
  • Reliable attendance and punctuality.
  • A collaborative spirit and team-oriented mindset.
  • A desire for personal and professional growth.
  • Pride in delivering quality work.
  • Effective problem-solving and conflict resolution skills.
  • Commitment to integrity and dedication.
Benefits Offered
  • Competitive hourly wage starting at $18.00/hour, plus tips and bonuses.
  • Paid time off accrued from the first day of employment.
  • Options for supplemental insurance.
  • Gym reimbursement of $30.
  • Opportunities for performance-based pay increases.
  • Loyalty bonuses.
  • Career advancement opportunities.
  • Flexible scheduling options.
  • Complimentary car washes each week.
  • Participation in company events.

We look forward to welcoming motivated individuals who are eager to contribute to our success.