Supervisor - Virginia Union University
1 week ago
Overview
Thompson Hospitality is seeking a skilled Supervisor to lead our dining team at Virginia Union University. As a key member of our team, you will oversee front-of-house operations, ensuring exceptional dining experiences for our campus community.
Responsibilities
- Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
- Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
- Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
- Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
- Ensure compliance with food safety, health, and university policies for a safe dining environment.
Qualifications
- Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
- Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
- Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
- Aptitude for problem-solving, decision-making, and maintaining smooth operations.
- Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.
About Us
Thompson Hospitality is a leading provider of food and facilities management services, dedicated to delivering exceptional experiences to our clients and guests. We are committed to our core values of purpose, people, and performance, and we are seeking like-minded individuals to join our team.
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