Enforcement and Safety Supervisor

5 days ago


Richmond, Virginia, United States Virginia Commonwealth University Full time
About the Role

The Virginia Commonwealth University (VCU) is seeking a highly skilled Enforcement and Safety Supervisor to join its Parking and Transportation Services team. As a key member of the department, you will be responsible for overseeing the daily operations of the enforcement and safety unit, ensuring compliance with university, state, and federal policies.

Key Responsibilities
  • Oversee the operational staff of the enforcement and safety unit, ensuring efficient and reliable delivery of services to the VCU community.
  • Act as the primary point of contact for internal and external customers, providing exceptional customer service and resolving issues in a timely manner.
  • Ensure compliance with all relevant policies and procedures, including those related to cash handling, safety, and security.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Collaborate with other departments and units to achieve shared goals and objectives.
Requirements
  • Previous supervisory experience in a related field.
  • High school diploma or equivalent required.
  • Valid driver's license with a good driving record.
  • Satisfactory completion of a criminal history background check.
  • Excellent customer service skills and strong written and verbal communication skills.
  • Ability to work a flexible schedule, including weekends, holidays, and shift work.
  • Advanced computer and time management skills.
  • Ability to lift 50 pounds.
  • Knowledge of policies and procedures related to cash handling and safety.
Preferred Qualifications
  • Supervisory experience in a parking and transportation operational position.
  • Cash handling and customer service experience in a university setting.
  • Knowledge of basic daily maintenance and operation of pertinent equipment.
Physical and Cognitive Requirements

The successful candidate will be required to perform a variety of physical tasks, including lifting, standing, and walking. They will also be required to work in a fast-paced environment with multiple stimuli and intense customer interaction.

Salary and Benefits

The salary for this position is $46,640. The university offers a comprehensive benefits package, including health benefits, paid annual and holiday leave, and retirement planning options.



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