Senior Vice President, General Manager

3 weeks ago

San Francisco, California, United States The Bay Club Company Full time
Job Summary

The Vice President, General Manager is a senior leadership position responsible for the financial success of the Club through the creation and development of staff, programs, services, and facilities. This role provides senior leadership to the management team and all associates to ensure member needs are met and the experience delivered surpasses expectations.

Key Responsibilities
  • Employee Management
    • Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives.
    • Performs timely performance evaluations on associates.
    • Compiles comprehensive reports regarding performance of associates.
    • Responsible for implementation of all laws, regulations, and policies regarding employment practices, safety rules, and all other company policies and procedures.
    • Processes, reviews, and submits payroll for those supervised directly by the General Manager.
  • Club Management
    • Daily walk-throughs of the Club to ensure staff is maintaining a clean, organized, and safe facility.
    • Develops and implements comprehensive, member-focused operational standards.
    • Acts as Club and/or regional Manager on Duty, as required.
    • Oversees day-to-day Club operations to run smoothly and efficiently through a visible management presence and leadership.
  • Financial Accountability
    • Manages financial performance of the Club through achievement of sales and revenue targets, expense management, proper planning and forecasting, and retention.
    • Tracks, reports, and analyzes the details of financial operation on a daily/weekly/monthly basis.
    • Prepares and implements action plans to meet or exceed monthly financial and membership sales goals.
    • Assists club management in development of annual operating and capital budgets, as well as long-term growth strategy.
    • Reviews applicable financial statements and reports.
    • Develops and maintains departmental financial goals and incentive plans in coordination with the EVP of Operations.
  • Communication & Relationships
    • Effectively and professionally interacts and communicates with senior management, managers, other associates, vendors, members, senior staff, and guests.
    • Promotes harmonious relations among members, staff, vendors, and the community at-large.
    • Communicates timely and follows up, as appropriate.
    • Active participation in required events, required programs, required meetings, and required trainings.
    • Ensures the TBCC mission and club brand is upheld in all aspects of club operations.
    • Represents the club in a professional manner through image, dress, communication, and immediate follow-through and response.
  • Corporate Goals & Objectives
    • Promotes the company's safety goals and actively works towards ensuring a safe working environment.
    • Interprets and ensures compliance with company policies and procedures.
    • Actively further Club objectives and continuously supports improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.
    • Makes professional development a consistent priority.
  • Other Job Functions
    • Flexibility in work schedule, as the job may require day and evening shifts, weekends, and holidays.

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