Automotive Territory Manager
4 weeks ago
At Ally, we're seeking a skilled Fixed Operations Specialist to join our team. This dealer-facing role involves managing the profitability of vehicle service contracts within a geographic territory of assigned dealers.
As a Team Leader under intermittent supervision, you'll apply your previous experience to moderately complex tasks, analyzing assigned accounts to identify loss control opportunities and maintaining a dealer contact cadence appropriate for each account based on profitability.
Key responsibilities include handling individual or reconciling multiple claim issues, performing documentation reviews, training employees at assigned accounts, and establishing a "Hawthorne Effect" via onsite presence as dictated by business needs.
Additional requirements include maintaining SalesForce documentation to expectations around dealer activities, participating in additional trainings, educational activities, and regulatory compliance awareness, and participating in special projects/assignments.
Requirements include an Associate or Bachelor's degree preferred, 4+ years of Automotive industry experience required, analytical abilities to breakdown claim information into trends, above-average computer and technical skills, proficiency in Microsoft Office programs, and proficiency in Power BI preferred.
Ally offers a competitive compensation program with market-competitive base pay and pay-for-performance incentives based on achieving personal and company goals.
Benefits include competitive holiday and flexible paid-time-off, including time off for volunteering and voting, planning for the future with an industry-leading 401K retirement savings plan, supporting your health and well-being with flexible health and insurance options, building a family with adoption, surrogacy, and fertility support, and work-life integration with a LifeMatters Employee Assistance Program and other employee discount programs.
Ally is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions.
We are committed to diversity and inclusion in the workplace and are an equal opportunity employer.
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