Enterprise Account Manager

1 week ago

Chicago, Illinois, United States SafetyChain Software Full time
Job Title: Enterprise Account Manager

At SafetyChain Software, we are seeking an experienced Enterprise Account Manager to join our Sales team. As an Enterprise Account Manager, you will be responsible for expanding existing customer relationships and identifying new business opportunities.

Key Responsibilities:
  • Initiate conversations with executives and program owners at assigned enterprise customers to discuss expansion opportunities.
  • Build a profitable pipeline through direct outreach to assigned enterprise customers, supported by our marketing and business development team.
  • Maintain CRM and forecast accurately.
  • Adhere to, support, and execute a sales process and organizational GTM.
  • Negotiate commercial terms with win-win outcomes.
  • Deliver on quota numbers aligned with company strategy and ambitious growth targets.
  • Build pipeline and carry deals through the full lifecycle from discovery to closed-won.
  • Work collaboratively across the organization to navigate complex sales cycles and close deals.
Requirements:
  • A track record of evangelizing and building value by asking great questions to understand an enterprise customer's business challenges.
  • Demonstrable success in field or expansion sales carrying annual quota of $800K or more for 5+ years with a SaaS company.
  • Ability to walk a plant and help customers identify additional ways to leverage our software to improve customers' overall ROI.
  • Professional presentation skills.
  • Committed to customer satisfaction and long-term value.
Preferred Skills & Experience:
  • Experience in selling compliance, safety, or quality systems is highly desired.
  • Demonstrated success in Account Management, Customer expansion sales.
  • Prior work for or with food & beverage companies preferred.
  • Prior experience with OEE, Statistical Process Control, Quality, and Supplier Compliance is desired.
  • Direct experience with Performance and Compliance Programs including ISO, SQF, FSSC, etc.
  • Ability to work remotely with teams and independently, at multiple organizational levels.
  • Ability to multitask, prioritize, and manage multiple projects.
  • Creative, consultative, and a strong communicator. Ability to guide customers through the sales process expeditiously.
  • Eagerness to learn new skills, grow professionally, and take on new challenges.
What We Value:
  • Initiative: the ability to get started and work independently when necessary, to come up with ideas and carry them out.
  • Process Driven: you are highly structured, disciplined, and organized in creating and executing operational processes to ensure a consistent, repeatable outcome.
  • Inquisitiveness: a desire to expand your knowledge base and explore concepts and ideas that are new and unfamiliar.
  • Integrity: Ability to offer and solicit honest feedback and always have the best interests of the team and the customers in mind.
  • Patience: the ability to adapt to changing situations while remaining calm, collected, and committed.
  • Team Interactions: Seeks opportunities to collaborate and to help others.
  • Self-improvement: Ability to identify mistakes and quickly adjust approach when confronted with new information or perspective.
  • Works independently and as a team player in a team environment.
  • Awesome attitude, great energy, and relentless work ethic.
Things That Make the Job Awesome:
  • Our people - you will love them and the culture they've cultivated.
  • Very competitive compensation plan.
  • Opportunity for stock options.
  • Full health benefits.
  • Self-Care PTO Plan.
  • Flex Schedule (WFM).
  • 401k match.
  • Fast-growing tech company with big opportunity.
  • Rewarding work that is solving an important problem.
  • Annual investment in your professional development.

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