Assistant General Manager
6 days ago
We are seeking an experienced and motivated Assistant General Manager to join our team at Panera Bread. As an Assistant General Manager, you will play a key role in leading our bakery-cafe to success by supporting the General Manager in managing overall operations, improving the customer experience, and increasing the bottom line.
Key Responsibilities- Lead and Develop Your Team
- Assist the General Manager in leading and supervising all cafe staff.
- Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
- Hire and train new team members, and keep your team motivated, energized, and engaged.
- Manage team performance to ensure your cafe's goals and quality standards are met, while ensuring extraordinary customer service.
- Ensure High-Quality Operations and Service
- Make sure Panera's standards of excellence are always maintained-and continually improved-at your bakery-cafe.
- Upgrade operations as needed.
- Motivate your team to meet (and exceed) your bakery-cafe's goals.
- Adhere to cafe systems and processes to accomplish day-to-day operations.
- Ensure associates follow company policies and procedures and comply with all state and federal regulations.
- Ensure food safety standards are fully maintained.
- Ensure a healthy and safe culture and workplace for your team.
- Grow Sales and Maximize Profitability
- Execute company and cafe strategies for sales growth and flow-through.
- Manage associate labor to support and drive cafe profitability.
- Assist the General Manager in maintaining cafe costs and inventory.
- Proven ability to direct, motivate, coach, and develop others in a fast-paced environment.
- Proven ability to drive positive results.
- Proven ability to run great shifts.
- Demonstrated understanding of the business.
- ServSafe certification.
- At least 18 years of age.
We offer a range of opportunities for career growth and development, including our Operating Partner Program. Our training can help you succeed in your career-and your life. We open about 100 new cafes each year-so you'll have plenty of chances to move or grow with us.
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