Regional Sales Director

2 months ago

Orlando, Florida, United States The Vitamin Shoppe Full time

Position Overview:

The Regional Sales Director is accountable for leading, developing, and overseeing Market Managers, Market Sales Managers, District Sales Managers, and Senior District Sales Managers within a designated geographic area. This role is crucial in driving sales performance, achieving set objectives, and enhancing customer satisfaction in alignment with the company's brand standards.

Key Responsibilities:

  • Act as the primary representative for the assigned region, fostering strong relationships across the organization and enhancing collaboration with peers and the Customer Support Center.
  • Provide strategic leadership and implement solutions to address current and future business challenges.
  • Exhibit a high level of professionalism, confidentiality, and interpersonal skills, combined with robust problem-solving abilities and a strategic business mindset.
  • Leverage data analytics, trend assessments, and benchmarking to perform root cause analysis and identify metric-driven solutions.
  • Maintain profit and loss accountability for the region while ensuring adherence to company policies and procedures.
  • Foster customer loyalty by promoting a sales culture that strengthens connections to the company brand.
  • Guide and mentor Market Managers, Market Sales Managers, District Sales Managers, and Senior District Sales Managers to achieve corporate objectives.
  • Focus on building a high-performing team through effective training and development, creating a people-centric culture that minimizes turnover.
  • Champion diversity, equity, and inclusion, ensuring a respectful work environment for all employees and customers.
  • Safeguard company assets, customers, and employees.
  • Communicate business and financial goals effectively within the assigned region.
  • Ensure an exceptional customer experience across all stores.
  • Adapt to shifting priorities and modify strategies as necessary.

Supervisory Duties:

  • Oversee, guide, and assess the performance of Market Managers, Market Sales Managers, District Sales Managers, and Senior District Sales Managers.

Qualifications:

  • Education: Bachelor's degree in a relevant field is preferred.
  • Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Access, PowerPoint).

Experience:

  • 5-10 years of relevant multi-store experience as a Regional Director, ideally within a retail context (a combination of education and experience may be considered).

Equal Opportunity Commitment:

The Vitamin Shoppe is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender identity or expression, sexual orientation, marital status, veteran status, disability, or any other characteristic protected by law. Our management is dedicated to upholding this policy in all aspects of employment.

We believe that every employee deserves to be treated with dignity and respect. Our aim is to maintain a satisfied and productive workforce, achieved through effective leadership, equitable human resources practices, competitive compensation, and attention to employee concerns.

Employees are encouraged to raise any questions or concerns regarding equal employment opportunities with their Human Resources representative without fear of retaliation.

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