Travel Operations Coordinator

1 month ago

Washington, Washington, D.C., United States Chenega MIOS SBU Full time

Position ID: 31946

Overview

Travel and Administrative Services Associate

Location: Washington, DC

Chenega MIOS SBU is a recognized leader in providing exceptional services in Engineering, Integrated Hardware and Software, Advisory & Assistance Services (A&AS), Program & Project Management, and Administrative Support. As a proud subsidiary of Chenega Corporation, we are committed to delivering excellence to our clients across various sectors.

Are you eager to develop your skills and advance your career in a dynamic environment? At Chenega MIOS, we prioritize professional growth and offer a culture that fosters continuous learning and development. Our team is dedicated to supporting extensive government operations through innovative technology.

The Travel and Administrative Services Associate will be responsible for providing comprehensive travel, transportation, and administrative assistance to the U.S. Agency for International Development (USAID) Bureau for Management, Office of Management Services, Travel and Transportation Division.

Key Responsibilities

  • Assist with the USAID travel program, guiding Agency personnel on international travel, passport, and visa requirements.
  • Manage the Travel and Transportation communication channels, directing inquiries to the appropriate contacts.
  • Act as a subject matter expert for the USAID passport and visa processes.
  • Interpret and clarify the documentation needed for passport and visa applications.
  • Review applications and supporting documents for compliance with citizenship proof requirements.
  • Stay updated on international travel guidelines and regulations.
  • Collaborate with foreign embassies to ensure visa requirements are met.
  • Work closely with employees to facilitate passport and visa preparations prior to travel.
  • Coordinate with the Special Issuance Agency to secure official and diplomatic passports.
  • Ensure accuracy in passport and visa applications before submission.
  • Confirm appointments, take passport/visa photographs, and manage application submissions.
  • Maintain a database for tracking passport and visa information.
  • Develop expertise in the E2 travel system for managing visa and passport documentation.
  • Deliver passports and visas to travelers and serve as the primary point of contact for the Travel and Transportation Division.
  • Liaise with various governmental offices as necessary.
  • Maintain both electronic and physical filing systems in compliance with organizational standards.
  • Provide administrative support including document management and compliance checks.
  • Prepare and maintain communication materials such as newsletters or training resources.
  • Deliver passport and visa documents to relevant agencies and embassies.

Qualifications

  • High school diploma or GED equivalent required.
  • Minimum of 2 years of relevant experience, including:
  • Experience in a support role within government or industry.
  • Proficiency in Microsoft Office and Google Suite.
  • Familiarity with travel-related systems.
  • Experience in travel, transportation, or passport processing.
  • Ability to work effectively in a team setting.
  • Capability to manage individual tasks efficiently.
  • U.S. Citizenship required.
  • Valid driver's license is necessary.
  • Background check and eligibility for USAID Facilities Access required.

Skills and Abilities:

  • Strong attention to detail and ability to ensure accuracy in travel-related documents.
  • Effective triage of incoming requests and stakeholder communication.
  • Knowledge of federal travel regulations.
  • Reliability, organization, and motivation to excel in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Proficient computer skills with a willingness to learn new software.
  • Process-oriented with strong organizational skills.
  • Self-motivated and capable of completing tasks independently.
  • Analytical skills to identify and resolve issues effectively.
  • Customer service-oriented with strong relationship-building abilities.
  • Ability to manage multiple priorities and meet deadlines.
  • Strong interpersonal skills to handle client communications professionally.
  • Proactive team contributor with a positive attitude.

Professional Development

At Chenega MIOS, we emphasize the importance of professional growth and development. Our team members are encouraged to leverage their strengths and pursue opportunities for advancement throughout their careers.

Benefits

We value our employees and offer a comprehensive benefits package designed to support their well-being and professional journey.

Corporate Culture

Chenega MIOS fosters a positive and inclusive work environment that encourages our team members to excel. We celebrate diversity and provide the flexibility necessary for our employees to thrive both personally and professionally.

Community Engagement

We are committed to making a meaningful impact in our communities through education, volunteerism, and leadership initiatives.

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