Patient Service Coordinator

5 days ago

Bethesda, Maryland, United States Aligned Orthopedic Partners Full time
Job Title: Patient Service Coordinator

We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Aligned Orthopedic Partners. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our office and providing exceptional patient care.

Responsibilities:
  • Manage incoming telephone calls and direct them to the appropriate personnel in a timely and professional manner.
  • Accurately document messages and forward them to therapists and personnel in a timely manner.
  • Check designated voicemail boxes regularly and ensure timely follow-up on all calls.
  • Schedule patient appointments, obtain complete and accurate medical, demographic, and insurance information, and inform patients of our practice's financial policy.
  • Explain insurance benefits to patients and direct calls to Therapy Billing as necessary for questions regarding insurance issues.
  • Manage the cancellation list, filling open slots wherever possible.
  • Ensure patients sign in and present with required referrals.
  • Generate new patient flowsheets and paperwork.
  • Ensure new patients complete appropriate forms and sign consent and financial agreements prior to their visit with the provider.
  • Accurately and efficiently enter patient information into our computer program, register new patients, and update established patient information with demographic and/or insurance changes.
  • Notify therapists or aides of patient readiness in a timely manner and seek assistance when necessary to maintain optimal patient flow.
  • Update printed schedules with add-on or cancelled appointments and promptly notify billing of any new patients added.
  • Collect co-pay, deductible, coinsurance, today's visit charges, past due visit charges, and DME payments, document payments in our computer system, and provide receipts to patients.
  • Forward all cash and checks to the Practice Administrator for preparation of the deposit slip.
  • Schedule follow-up appointments as necessary.
  • Perform tasks associated with the opening and closing of the office, including straightening the waiting room.
  • Coordinate administrative supply orders.
  • Manage the rescheduling of patients when a therapist has a change in schedule.
  • Perform basic administrative tasks, including scanning and faxing documentation.
Requirements:
  • High School Graduate
  • Excellent written and verbal communication skills
  • Able to multi-task and capable of remaining calm in a stressful situation
  • Able to use a multi-line telephone system and our billing computer program
  • Demonstrates keyboard proficiency
  • Demonstrates working knowledge of medical terminology
What We Offer:

We strive to enrich the lives of our team members and offer a variety of health and wellness benefits, including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.

We are an equal-opportunity employer and promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.

Salary: $18.00 per hour

  • Patient Service Coordinator

    4 days ago

    Bethesda, Maryland, United States Johns Hopkins Medical Management Corporation Full time

    {"h1": "Patient Service Coordinator Job Description", "p": "At Johns Hopkins Health System, we are seeking a highly skilled Patient Service Coordinator to join our team. As a Patient Service Coordinator, you will play a critical role in ensuring that patients have a positive and professional experience while at Johns Hopkins. Your primary responsibilities...

  • Patient Service Coordinator

    2 weeks ago

    Bethesda, Maryland, United States Johns Hopkins Medical Management Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins Medical Management Corporation. As a Patient Service Coordinator, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and administrative support to our healthcare...

  • Patient Service Coordinator

    5 days ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will play a vital role in ensuring that our patients receive exceptional customer service and care.Key ResponsibilitiesProvide friendly, courteous, and confidential assistance to patients,...

  • Patient Services Coordinator

    3 weeks ago

    Bethesda, Maryland, United States Aligned Orthopedic Partners Full time

    Position: Patient Services Coordinator About Us: Aligned Orthopedic Partners is a distinguished private orthopedic practice featuring a team of highly skilled, board-certified orthopedic specialists dedicated to providing patients with the utmost quality of orthopedic care. Our focus on tailoring solutions to meet individual patient needs distinguishes us...

  • Patient Service Coordinator

    1 hour ago

    Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins Medicine. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesProvide friendly and courteous assistance to patients and familiesManage...

  • Patient Service Coordinator

    2 weeks ago

    Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins Medicine. As a Patient Service Coordinator, you will play a critical role in ensuring a positive and professional experience for our patients and their families.Key ResponsibilitiesAdministrative Support: Provide administrative...

  • Patient Service Coordinator

    12 hours ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly organized and detail-oriented CO Patient Service Coordinator to join our team at Johns Hopkins University. The successful candidate will provide exceptional patient care and administrative support to ensure a positive experience for our patients.Key ResponsibilitiesSchedule patients for laboratory tests, medical...

  • Patient Service Coordinator

    2 weeks ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of patient care services.Key ResponsibilitiesPatient Scheduling: Utilize automated systems to expedite patient...

  • Patient Service Coordinator

    3 weeks ago

    Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of patient care services.Key ResponsibilitiesProvide exceptional customer service to patients, families, and...

  • Patient Service Coordinator

    3 weeks ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPatient Scheduling: Schedule patient...

  • Patient Service Coordinator

    5 days ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented CO Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will play a vital role in ensuring exceptional patient care and service excellence.Key ResponsibilitiesProvide friendly, courteous, and confidential assistance to...

  • Patient Service Coordinator

    1 week ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented CO Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will play a vital role in ensuring every patient has an exceptional experience during their visit to Wilmer Bethesda.Key ResponsibilitiesProvide friendly, courteous,...

  • Patient Services Coordinator

    4 days ago

    Bethesda, Maryland, United States American Oncology Management Company Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at the Center for Cancer & Blood Disorders in Bethesda, MD. As a Patient Services Specialist, you will play a critical role in providing exceptional customer service to our patients, ensuring their needs are met, and supporting the clinical team in...

  • Patient Service Coordinator

    2 weeks ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will play a critical role in ensuring that our patients receive exceptional customer service and care.Key ResponsibilitiesPatient Scheduling and Registration: Register...

  • Patient Service Coordinator III

    2 weeks ago

    Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator III to join our team at Johns Hopkins Medicine. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesCoordinate Patient Care: Work closely...

  • CO Patient Service Coordinator

    1 day ago

    Bethesda, Maryland, United States Johns Hopkins University Full time

    Job SummaryThe Department of Otolaryngology at Johns Hopkins University is seeking a highly skilled and detail-oriented CO Patient Service Coordinator to join our team. As a key member of our patient services team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesSchedule...

  • Patient Service Coordinator III

    1 week ago

    Bethesda, Maryland, United States Johns Hopkins HealthCare Full time

    Job SummaryThe Patient Service Coordinator III will play a vital role in ensuring a positive and professional experience for patients at Johns Hopkins HealthCare. This individual will be responsible for handling all administrative aspects of the patient encounter, including registration, scheduling, and billing. The ideal candidate will be proficient in...

  • Patient Service Coordinator

    4 days ago

    Bethesda, Maryland, United States Solis Mammography Full time

    Job Title: Patient Service RepresentativeAt Solis Mammography, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team.Job Summary:The Patient Service Representative will be responsible for providing exceptional patient service and support in our front office. This includes greeting patients, registering them, and...

  • Patient Service Coordinator III

    5 days ago

    Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly skilled Patient Service Coordinator III to join our team at Johns Hopkins Medicine. This role is responsible for supporting management in the billing and collection of accounts receivable for the Health System and/or resolving complex payer issues to completion on a daily basis.Key ResponsibilitiesEvaluate and secure all...

  • Patient Service Coordinator

    2 days ago

    Bethesda, Maryland, United States Solis Mammography Full time

    Job Title: Patient Service RepresentativeAt Solis Mammography, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team.Job Summary:The Patient Service Representative will be responsible for providing exceptional patient service and support in our front office. This includes greeting patients, registering them, and...