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Patient Service Coordinator

2 months ago

Bethesda, Maryland, United States Johns Hopkins Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of patient care services.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and visitors, responding to their needs and concerns in a timely and professional manner.
  • Manage administrative tasks related to patient encounters, including scheduling, registration, and billing.
  • Utilize automated systems to expedite administrative tasks and maintain accurate patient information.
  • Interact effectively with patients, families, visitors, and clinical staff to ensure seamless communication and coordination of care.
  • Maintain a high level of professionalism, adhering to standards of dress, attitude, and demeanor.
Requirements
  • High school diploma or equivalent required.
  • Knowledge of business, insurance, and medical terminology, with excellent command of English grammar and spelling.
  • EPIC Certification through Johns Hopkins training required prior to starting the temporary assignment.
  • 1 year of experience in a similar role and work environment.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive pay rate of $20-$22 per hour.

Johns Hopkins Medicine is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.