Sales and Service Director
1 week ago
As a Sales and Service Leader at Sephora, you will play a key role in delivering exceptional customer experiences and driving sales growth. You will be responsible for supporting a team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance and coaching to ensure they excel in their roles.
Key Responsibilities:
- Implementing Sales and Service Strategies: Develop and implement sales and service strategies that meet Sephora's standards.
- Team Support and Coaching: Provide support and coaching to team members in selling, service, and operations.
- Client Service and Sales Execution: Execute our client service model and sales strategies, driving customer engagement.
- Compliance and Quality Assurance: Ensure compliance with store standards, maintaining a professional environment.
- Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills, ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
Sephora is committed to creating a diverse and inclusive workplace where everyone's uniqueness is celebrated, respected, and honored. We offer comprehensive healthcare and wellbeing benefits, as well as a competitive hourly rate of $27.15 - $33.41. Sephora is an equal opportunity employer and values a diverse and inclusive workplace.
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Sales and Service Director
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Alexandria, Virginia, United States Sephora Full time{"Job OverviewAs a Sales and Service Leader at Sephora, you will be responsible for implementing sales and service experiences that meet the company's standards. You will support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles.Key Responsibilities:Implementing Sales and...
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Sales and Service Director
3 weeks ago
Alexandria, Virginia, United States Sephora Full timeJob OverviewAs a Sales and Service Leader at Sephora, you will be responsible for implementing sales and service experiences that meet the company's standards. You will support and coach team members in selling, service, and operations, and execute our client service model and sales strategies to drive customer engagement. Additionally, you will ensure...
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