Client Services Legal Assistant

2 weeks ago


Dover, New Hampshire, United States Cocheco Elder Law Full time
Job Overview

Position Title: Administrative/Legal Assistant
Work Environment: Onsite
Employment Status: Non-exempt
Weekly Hours: 40 Hours
Compensation: $18 - $22 per hour, depending on experience
Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Company Summary

Cocheco Elder Law is a dedicated law firm committed to assisting clients with their legal needs. We are looking for individuals who are enthusiastic about learning, adaptable, and possess strong interpersonal and communication skills. Our firm values its employees and fosters an environment where you can thrive and develop professionally.

Key Responsibilities

  • Initial Client Interaction: Greet clients and answer phone calls in a friendly and professional manner, assisting with inquiries and scheduling appointments for attorneys.
  • Client Onboarding: Facilitate the intake process for new clients, ensuring a positive experience as they begin their legal journey.
  • Client Communication Management: Maintain ongoing communication with clients, following up on appointments and ensuring seamless interaction with the legal team.
  • Office Environment Maintenance: Organize and keep the waiting area and conference rooms welcoming for clients.
  • Team Collaboration: Work with colleagues to manage administrative tasks such as filing, copying, scanning, and maintaining client records.
  • Operational Support: Handle incoming and outgoing mail, and assist in preparing for workshops and events.
  • Professional Development: Attend training sessions and industry events to enhance your knowledge and skills.
  • Legal Document Assistance: Support attorneys in preparing correspondence and legal documents, gaining insights into the legal field.
  • Client Advocacy: Effectively communicate client needs to attorneys, ensuring their concerns are addressed.
  • Project Management: Take initiative on various tasks and projects assigned by attorneys, contributing to your professional growth.
  • Core Values Representation: Uphold the firm's values by delivering exceptional service and fostering a positive team atmosphere.
  • The firm reserves the right to modify duties as necessary.

Qualifications

  • Education: High school diploma required; associate degree preferred.
  • Experience: At least one year of experience in customer service or administrative roles.
  • Communication Skills: Excellent written and verbal communication abilities, with a focus on client interaction.
  • Technical Proficiency: Familiarity with Microsoft Office Suite and a willingness to learn new software.
  • Team Orientation: Detail-oriented, collaborative, and capable of working independently in a fast-paced setting.
  • Confidentiality: Ability to handle sensitive information with discretion.
  • Transportation: Valid driver's license and reliable transportation are required for occasional travel.

Work Environment: Cocheco Elder Law Associates, PLLC is a small law office that promotes a supportive and collaborative atmosphere. Our team is dedicated to providing compassionate service to clients, and we value the opportunity for professional growth and development.



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